Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Overview:
The SPM 1 9B is a new role in Pune, India Tech Hub, that will have to fulfil some of the far-reaching impact for the PTS International Program. It is meant to meet the fast growing business needs across the MEA and APAC regions by bringing in strong reporting, auditing and capacity management discipline in the program.
The individual contributor role will be a highly-visible and dynamic role, with expectations to handle multiple tasks and special project-needs on a day-to-day basis.
The candidate is excepted to be strongly focussed on achieving results, manage stakeholders and hustle working across the engineering and management layer of the program.
Role:
The candidate fulfilling this role is expected to work across the teams of PTS International Program for the various types of program-relevant reporting for senior leaders and executives including (and not limited to) ALM reporting which are needed for SPM decision-making related to demand management reports, capacity management reports, priority management, etc.
the person in this role is expected to work within very tight timelines.
The candidate is also expected to support the lead in vendor/partner identification and relations management as well. He/She will also have to keep a tab on the Pay Orders and financials and report on the budget availability on time to time basis.
He/She will be closely working with the SPM leader and be the advisor to the Program on any foreseeable risks and the overall ground-health on some of the key project executions.
Day to day interactions with various stakeholders across Delivery, Quality Engineering, Business Operations, Product and Regional leads and lead the chain of discussions to successful closure.
All about you:
• Very strong communication skills (both written and spoken)
• Has extensively done stakeholder management
• Strong attitude to learn the new
• Willing to work in high-pressure environments and continue to deliver flawless works on a timely-basis
• A mathematical or Business degree is very useful. Strong analytical skills are a must
• Brings a Business intent to drive to success as well as have an eye for detail
• A flair to multi-task and handle diverse teams

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.