Senior Test Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Carry out procedures to ensure that all applications under test meet organizational standards and end-user requirements. Thoroughly test software to ensure proper operation and freedom from defects. Document and work to identify all problems to ensure resolution. Report progress on testing and problem resolution to appropriate parties. Devise improvements to current procedures and develop models of possible future configurations. Perform work flow analysis and recommend quality improvements.

What Part Will You Play?

• Conducts online, batch and data verification testing and validate test results. Creates test designs and performs test analysis on complex project requirements (as defined by the client). Coordinates with technical and business resources to identify and resolve complex issues or system defects discovered during the testing and design contingency plans as needed.

• Analyzes requirements necessary to design complex testing strategies (testing objective, methods of testing new functions, total time and resources required for the project, and the testing environment) for internal/external clients (i.e. technical and functional designs). Demonstrates extensive knowledge and understanding of structured analysis and design (define user needs) as it relates to the test design. Recognizes the interrelationships between the various functional components of the system (i.e. collections, posting, authorizations) and the business, technical and project requirements in order to determine the appropriate testing methodology to use during test execution and validation. Performs risk analysis requirements for integrated testing (combined and tested as a group).

• Identifies and recommends design processes aimed at increased efficiency, performance and reliability (automation, load and performance). Demonstrates a strong working knowledge of automated testing tools used to create test designs and execute test plans.

• Works with stakeholders, business, developers and test analysts to develop more intricate test plans, conditions and cases (set of inputs, execution preconditions, and expected outcomes developed for a particular objective, such as to exercise a particular program path or to verify compliance with a specific requirement) to be used in testing. Develops and administers best practices to perform test data conditioning and execution of test sets. Works with programming to create certain account conditions and execute special testing requirements for test validation. Demonstrates a broad knowledge of the multiple environments by evaluating, interpreting and communicating an understanding of the various components of systems and applications to leadership.

• Compiles, develops and documents test/defect reports and follows all defects through to resolution and closure. Occasionally reviews documentation such as business and technical specifications in order to ensure that the documentation is updated and accurate.

• Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance according to how they are applied in testing activities.

• Acts as a single point of contact for assigned moderately complex client projects with regard to test activities. Coordinates the test activities assigned to the test team to include, reviewing of client test plans cases and scripts, prioritizing test execution when necessary and providing feedback to internal and external clients.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; additional experience in lieu of degree will be considered

• Typically Minimum 4 Years Relevant Exp

• 4+ years testing experience in Cards & Payment industry 

• Strong understanding & experience in Cards and Payment processes (e.g. Authorization, Clearing)

• Experience in test case writing for Point of Sale (POS) systems validating the authorization flow

• Experience with Card payment networks (Visa, Mastercard, Amex, Discover)

• Working knowledge of ISO 8583, EMV standards, and other payment network protocols

Preferred Qualifications

• 5+ years of experience testing highly complex enterprise level OLTP applications, validating the end-to-end Credit/Debit card transaction flow

• Experience in working with various POS & Issuer message formats and understanding the technical specifications

• Knowledge on E-commerce, MOTO and other Card Present, Card Not Present transactions

• Understanding & working experience with SQL to extract, modify and add data to Oracle databases

• Experience with test automation frameworks and tools (e.g., Selenium)

• Knowledge of scripting languages for automation (e.g., Java, Shellscript)

• Knowledge of Jenkins pipelines, including how to configure, set up, and maintain them

• Ability to navigate Unix/Linux operating systems

• Ability to read, and modify Unix/Linux shell scripts

• Proficiency in test management & defect tracking tools (e.g., JIRA, Rally, qtest)

• Excellent analytical and problem-solving skills

• Self-motivated and driven; takes ownership of personal and team goals

• Strong communication and interpersonal skills to collaborate with diverse teams

• Attention to detail and a commitment to delivering high-quality software

• International Software Testing Qualifications Board (ISTQB) Certification

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].