Senior UI/UX Designer

Posted 2 Days Ago
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Pune, Maharashtra
Mid level
Software • Conversational AI
The Role
The Senior UI/UX Designer will conduct user research, create user flows, wireframes, and prototypes, and collaborate on product improvements. They will ensure user-centered design and address user pain points while communicating effectively with stakeholders and team members.
Summary Generated by Built In

Job Description

We are looking for a user experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into user flows, customer journey maps, information architecture, wireframes, mockups and prototypes. 

As a member of the design team you will contribute to the product roadmap, drive future messaging concepts, and deliver improvements to current applications.

The ideal candidate has experience in digital enterprise products or software as a service, with strong ideation skills, robust holistic systems thinking, deep attention to detail, and passion for making difficult tasks into simple and delightful experiences for customers.

Responsibilities

  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
  • Facilitate product vision by researching, conceiving, sketching, prototyping and user-testing experiences.
  • Design and deliver information architecture, wireframes, user stories, user journeys, and mockups optimized for a wide range of devices, interfaces, and platforms.
  • Identify design problems and devise elegant solutions.
  • Make strategic design and user-experience decisions related to core, and new, functions and features.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Collaborate with other team members and stakeholders.
  • Ask smart questions, take risks and champion new ideas.

Requirements

  • 4-7 years of UX design experience. 
  • Expertise in standard UX software such as Sketch, Photoshop, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
  • Ability to work with the product stakeholders to understand detailed requirements and design complete user experiences that meet product needs and vision.
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Ability to iterate designs and solutions efficiently and intelligently.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • A clear understanding of the importance of user-centered design and design thinking.
  • Be passionate about resolving user pain points through great design.
  • Be open to receiving feedback and constructive criticism.
  • Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.

"We are an ISO 27001:2013 Certified organization and we comply by all the data security guidelines mentioned in it"

Top Skills

CSS3
HTML5
JavaScript
The Company
Pune, Maharashtra
208 Employees
On-site Workplace
Year Founded: 2008

What We Do

SMS-Magic is a proven, global messaging platform for popular CRM platforms, supporting small, mid-market and enterprise clients across 190 countries. SMS-Magic enables CRM users to engage buyers and win and retain more new customer revenue, while creating strong customer relationships that drive sustainable competitive advantage. SMS-Magic helps Marketers drive 6x more responses through automated campaigns, assists Sales and Account teams to increase engagement and win more deals, faster. Customer Support teams are able to handle 10x more cases with faster-than-ever resolution times. All through the power of seamlessly integrated and customizable conversational messaging. SMS-Magic is a popular messaging application found on the Salesforce AppExchange and Zoho Marketplace. Want to see it in action? Text keyword Demo: USA: 36343 AUS: +61 4095 64682 UK & ROW: +44 7860 017509

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