Realize your potential by joining the leading performance-driven advertising company!
As an SMB Delivery Team Lead on the Centralised Professional Services team in our Gurgaon office, you will play a critical role in ensuring a seamless and efficient publisher onboarding experience. You will lead a team responsible for implementing and optimizing Taboola products for publishers, ensuring best practices, and driving operational excellence. Your leadership will contribute to enhancing workflows, strengthening stakeholder relationships, and delivering high-quality technical solutions that maximize business impact.
To thrive in this role, you'll need:
- 4+ years of experience in digital advertising, publisher integrations, ad operations, or a related technical role.
- 2+ years of experience leading teams, mentoring professionals, and managing performance.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Ability to collaborate across teams and manage relationships with internal and external stakeholders.
- Expertise in process improvement and operational efficiency initiatives.
- Technical proficiency in HTML, CSS, JavaScript, Mobile Development, API, BigQuery, and SQL, with strong troubleshooting skills to identify and resolve integration issues.
Bonus points if you have:
- Understanding of programmatic advertising, header bidding,mobile SDK, and ad tech trends.
- Experience working with third-party tag management systems and web debugging tools.
- Knowledge of AI and automation, including experience with leveraging AI-driven tools to optimize workflows, automate repetitive tasks, and enhance operational efficiency.
How you’ll make an impact:
As an SMB Delivery Team Lead, you’ll bring value by:
- Leading and optimizing team operations to improve efficiency, streamline workflows, and enhance publisher implementation processes.
- Managing and mentoring the implementation team, providing guidance and professional development opportunities to ensure high performance.
- Monitoring and analyzing key performance metrics (KPIs) to ensure business targets are met and service quality is maintained.
- Identifying opportunities for process automation and improvement to enhance implementation speed and accuracy.
- Collaborating with cross-functional teams, including product, sales, and account management, to align on goals and drive publisher success.
- Ensuring compliance with industry regulations, including GDPR and CCPA, by implementing best practices for privacy and consent management.
- Driving strategic initiatives, including improving hiring processes, onboarding enhancements, and proactive issue resolution.
What will I do on a regular basis?
Monitoring & Communication
- Conduct daily reviews of the US/LATAM and EMEA boards to ensure all cases are accurately owned and progressing in the correct status.
- Monitor communication channels (emails and Slack) to address business queries, provide timely consultations, and stay aligned with regional and cross-functional priorities.
- Prepare and deliver comprehensive weekly updates for the EMEA and US/LATAM regions, highlighting key updates, challenges, and next steps.
- Lead business communications for Big launches and critical requests, ensuring clarity, consistency, and stakeholder alignment.
Team Management & Performance
- Conduct daily team checkpoints to align on priorities, monitor workload, and address any immediate blockers or support needs.
- Conduct weekly 1:1 meetings with team members to review individual performance, provide feedback, and support professional development.
- Continuously monitor team utilization and KPIs to ensure operational efficiency and optimal team utilization.
Stakeholder Engagement & Collaboration
- Conduct bi-weekly strategic syncs with US/LATAM and EMEA Account Directors (ADs) to review regional performance, identify improvement areas, and explore new business opportunities.
- Conduct monthly connect with EMEA and US/LATAM Account Managers (AMs) to discuss any ongoing challenges, improvement areas and upcoming initiatives.
- Conduct monthly with Sales teams across EMEA and US/LATAM to ensure close alignment on priorities,upcoming launches, and any roadblocks.
Business Growth & Innovation
- Identify and drive bulk opportunities to increase EX-tac and unlock additional revenue for the SMB book of business.
- Collaborate with cross-functional teams, including PE, Support, IS, and Product to explore new opportunities and for any queries and consultation.
- Actively contribute to AI and Automation initiatives, supporting Prompt Engineering in the design and execution of optimized workflows.
Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
- Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
- Enjoy medical benefits, a fully stocked kitchen, and location-specific perks (gym partnerships, parking).
Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
