Overall Responsibilities:Solution Analyst will play a critical role in bridging the gap between business needs and technology solutions. This role involves gathering and analyzing business requirements, designing technology solutions, creating detailed documentation, managing stakeholder communication, and supporting project implementation and continuous improvement efforts.Software Requirements:
- Proficiency in requirements gathering and documentation tools.
- Experience with system analysis and design tools.
- Familiarity with project management and collaboration tools.
- Knowledge of testing and validation processes.
Technical Skills (Category-wise):
Requirements Gathering:
- Proficiency in requirements gathering and documentation tools.
- Ability to conduct interviews, workshops, and surveys to understand user needs and expectations.
Solution Design:
- Experience in analyzing existing systems and processes to identify areas for improvement.
- Ability to develop and propose technology solutions that meet business needs.
Documentation:
- Expertise in creating detailed functional specifications, system designs, and process diagrams.
- Ability to maintain comprehensive documentation throughout the project lifecycle.
Stakeholder Management:
- Experience in facilitating communication between technical teams and business stakeholders.
- Ability to present solutions and findings to stakeholders and management.
Testing and Validation:
- Knowledge of developing test cases and ensuring solutions meet business requirements.
- Experience in assisting in user acceptance testing (UAT) and gathering feedback.
Project Support:
- Experience in project planning and coordination activities.
- Ability to support project managers in tracking project progress.
Continuous Improvement:
- Knowledge of industry trends and emerging technologies.
- Ability to participate in post-implementation reviews and recommend enhancements.
Experience:
- Minimum 12 years of experience in requirements gathering, solution design, documentation, stakeholder management, testing and validation, project support, and continuous improvement.
- Experience in collaborating with business stakeholders and technical teams.
Day-to-Day Activities:
- Collaborate with business stakeholders to gather and analyze requirements.
- Develop and propose technology solutions.
- Create and maintain documentation throughout the project lifecycle.
- Facilitate communication between technical teams and business stakeholders.
- Collaborate with testing teams to develop test cases and ensure solutions meet business requirements.
- Participate in project planning and coordination activities.
- Stay updated with industry trends and emerging technologies.
Qualification:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven experience in a Solution Analyst or similar role.
Soft Skills:
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work collaboratively with diverse teams and stakeholders.
- Strong organizational and time-management skills.
- Attention to detail and a commitment to quality.
- Ability to handle multiple tasks and prioritize effectively.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Candidate Application Notice
