Sr. Project Manager

The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets.

Job Description:

Primary Job Responsibilities Include: 

Serving as the Operations point of contact for projects in all phases of data collection.

• Lead & coordinate all aspects related to operational task during different project stages – questionnaire best practices, programming escalations, translation house, Sample vendors, project checklists, and project progress report
• Monitoring communications (email and other mediums) for project requests from clients and internal teams
• Maintaining regular communication with internal and external stakeholders to relay deadlines and project milestones
• Ownership of project management spreadsheet/tools to track & communicate project status to internal operations users
• Field management: Manage survey data collection process by actively managing field and coordinate with sample partners and researchers on field progress.
• Individual should be well verse with field activities such as daily, weekly field report, final field report, Open end cleaning, Invoicing with sample vendors etc.
• Individual must be aware of calculation and tracking of field metrics like IR and LOI
• Actively coordinating with sample vendors to ensuring timely closure of project field.
• Escalating project prioritization or timeline concerns as per the escalation process

Soft-Skills required: 

• Ability to multi-task, with a proven track record of meeting deadlines and working under tight time constraints
• Strong attention to detail

• Ability to work with minimal supervision
• Flexible and able to prioritize/re-prioritize tasks within extremely fluid situations

KSC for this role:

• Bachelor's or Postgraduate’s Degree.
• 2-5 years of experience in project and field management in Quantitative/Primary research.
• Experience with Decipher and sampling platform to manage field.
• Knowledge of different types of ‘Quotas’ used in quantitative research.
• Proven project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Familiarity with industry standards and best practices for quality control and data integrity.
• Excellent communication and interpersonal skills, with the ability to engage and motivate panelists.
• Knowledge of statistical analysis and sampling methodologies is a plus.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Time Zone

• Work in client specific time zones (PST, EST, CST).

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent