Organization:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: -Senior Platform Engineer
Location: - Bangalore
Business & Team:-
Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile It infrastructure, and innovation in everything from payments to internet banking and mobile apps.
Our teams utilise process excellence principles to drive timely, error free processing which is an essential component of the value proposition we offer our customers. Each of us puts the customer at the centre of everything we do and we measureour performance against the Group’s external customer satisfaction measures.
The primary purpose of the Platforms Operations Support team is to provide 24x7 Operations support and management for Platform technologies. The Platforms supported are varied across multiple technologies and technology disciplines including Linux, Satellite, LDAP, Scripting and others. Our customers are varied from Business Unit to IT Engineering, with many of the technologies that are changing rapidly. Being part of “Run” component of CBA’s IT team, we are accountable for being dynamic, agile and rapid in our capabilities to service customer requests. This team will be involved in operational delivery of key bank customer services, including Digital, Retail, Payments and back-office services hosted on Platforms.
Impact & contribution: -
The purpose of this role is to be a senior member of the Platform Operations support team supporting, platform technologies provided directly by the Bank as an IT service provider. As part of the Support Team, you will deliver a "run “function for the bank's key IT systems. This will ensure stability, supportability, scalability, and agility all with a focus of security and risk management. In this role, you will contribute to the overall goal of Operations, by ensuring that the service we are providing consistently looked through two main lenses – Continuous Improvement and Service Availability This Role is a senior role within the operations support team, that will require strong communication skills with the candidate expected to own technology components and be able to drive the appropriate actions and present key messages to senior stakeholders across the business.
Roles & Responsibilities: -
As an SAP Platform DevOps Staff Engineer, you will be an integral member of our Engineering practice and delivering new capabilities to one of the most critical applications in Finance technology with SAP Core Banking at the center. This role focuses on operational excellence through the design, build, run, and evolution of foundational tools, infrastructure and automation working with both bank and partner teams. This role will influence engineering practices across teams, participate in governance forums, and ensure alignment with the bank’s engineering and operational standards.
- Utilize Infrastructure as Code (IaC) tools like Terraform and Ansible to automate infrastructure provisioning and configuration management for SAP deployments and automation.
- Collaborate with development and operations teams to implement and manage CI/CD pipelines for efficient and reliable SAP deployments on AWS.
- Troubleshoot and resolve infrastructure-related issues promptly and proactively.
- Monitor and optimize cloud infrastructure performance and cost efficiency.
- Work closely with SAP Basis team to ensure seamless integration between SAP and the cloud infrastructure.
- Develop and maintain documentation for cloud infrastructure and procedures.
- Participate in security assessments and compliance audits related to the SAP environment on AWS.
- Stay current with emerging cloud technologies and industry best practices to continuously improve our infrastructure.
- Exhibit a proactive approach, constantly seeking innovative solutions to complex technical challenges.
- Mentor and lead junior engineers, contributing effectively both as an individual and as a team member.
- Experience with SAP environments and tools is desirable.
- Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions, and decisions we expect from our people.
- Provide input into Improving, Automating, Maintaining and supporting all functions in scope.
Essential Skills: -
- 12-16 years of experience as a DevOps Engineer with a strong focus on cloud technologies.
- Extensive experience with AWS services (EC2, S3, CloudFormation, Lambda, VPC, IAM, etc.).
- In-depth knowledge of Infrastructure as Code (IaC) principles and tools, particularly Terraform, Ansible and Cloud Formation.
- Experience with CI/CD tools such as GitHub Cloud, Ansible Tower or Ansible Automation Platform, TeamCity, Octopus and Artifactory.
- Solid understanding of networking concepts and security best practices in cloud environments.
- Work experience and knowledge of RHEL or SUSE Linux administration would be an added advantage.
- Strong scripting skills (Python, Bash, etc.).
- Experience with containerization technologies (Docker, Kubernetes).
- Experience in Monitoring tools such as Observe, Prometheus, Grafana, and AppDynamics
- Understanding of DevSecOps/SRE Best Practices.
- Advanced knowledge in Linux Administration (RHEL) and be able to troubleshoot complex issues
- Have proven experience in working with engineering and operational teams.
- Have proven experience in operational engagements required to bring a product to life (e.g. Risk, Security, Incident, Change, Problem, Monitoring, Supplier Governance, Defect Review, Scalability, Automation)
- Have excellent communication skills (written and verbal)
- Have a problem-solving mindset with a focus on automation and continuous process improvement
- Good understanding and experience on ITIL Process (Incident, Change, Problem Management)
- Knowledge of agile methodologies and practices.
- AWS Certified DevOps Engineer or other relevant AWS certifications are mandatory.
- A degree in Computer Science or a related field
Education Qualification: -
- Bachelor’s degree or master’s degree in engineering in Computer Science/Information Technology
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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