As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: Remote - India
Role Description:
We are seeking a Staff Engineer to join our Identity and Access Management (IAM) team as a hands-on Individual Contributor with strong Technical Guidance and Mentorship. This role focuses on designing and implementing secure, scalable AuthN/AuthZ solutions for both Workforce IAM and Customer Identity & Access Management (CIAM). The ideal candidate will have a security-first mindset, deep IAM expertise, and the ability to collaborate across teams to deliver compliant, high-performing identity services. This role reports to Director, Software Development.
What you’ll do:
- Design & Architecture:
- Architect, implement and maintain authentication (AuthN) and authorization (AuthZ) systems for enterprise and customer-facing applications.
- Build, test, and deploy identity solutions at global scale
- Define IAM standards and best practices for CIAM and workforce identity systems.
- Security & Compliance:
- Champion Zero Trust principles and ensure IAM solutions meet PCI-DSS, SOC 2, and other compliance requirements.
- Embed security controls and audit capabilities into identity workflows.
- Technical Guidance and Mentorship:
- Act as a senior Individual Contributor driving technical decisions and mentoring engineers.
- Influence IAM roadmap and strategy across multiple teams.
- Integration & Automation:
- Implement SSO, MFA, and federation using OAuth2, OIDC, SAML, SCIM.
- Automate identity lifecycle management with IaC tools (Terraform) and CI/CD pipelines.
- Cross-Functional Collaboration:
- Partner with Product, Security, and Platform teams to manage interdependencies and deliver seamless identity experiences.
What you’ll bring to the table:
- Experience:
- 10+ years in software engineering, with 4+ years in IAM systems and AuthN/AuthZ design.
- Proven experience in CIAM and enterprise IAM applications.
- Technical Skills:
- Expertise in IAM protocols (OAuth2, OIDC, SAML, SCIM) and directory services (LDAP/AD).
- Familiarity with compliance frameworks (PCI, SOC 2, ISO 27001) and security best practices.
- Proficiency in C# as a programming language and IaC tools (Terraform).
- Soft Skills:
- Strong communication and collaboration skills.
- Ability to lead technically without direct people management.
- Preferred Skills:
- Experience with Okta, Auth0, Azure AD
- Knowledge of identity governance (IGA) and privileged access management (PAM).
- Exposure to cloud IAM (AWS, Azure, GCP) and Zero Trust architectures.
Perks & Benefits:
- Medical, Term & Accidental Insurance
- All Purpose Leave (casual & sick time): 12 days
- Earned Leave: 15 days
- Public Holiday: 12 days
- Generous Maternity & Paternity Leave
- Quarterly Wellness Day
- Work From Home Allowance
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
#LI-VA1
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
