.jpeg)
Maintain and implement software applications, performing testing and quality assurance. Handle complex support requests and improve application processes.
Job Purpose and Impact
The Application Support Analyst III will maintain, integrate and implement software applications within the organization. In this role, you will perform complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
Key Accountabilities
- Develop and recommend improvements to advanced and complex application support processes and procedures.
- Review, analyze and prioritize incoming incident tickets and user requests.
- Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.
- Review and performs the programming, configuration, testing and deployment of fixes or updates for application version releases.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Top Skills
Configuration
Installation
Quality Assurance
Software Applications
Testing
Similar Jobs at Cargill
Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial
The Principal, Architecture role involves developing a technology strategy, maintaining enterprise architecture, collaborating on technology investments, and communicating best practices across teams.
Top Skills:
ApigeeDell BoomiIbm Mq SeriesInformaticaKongMulesoftTibco
Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial
This role involves maintaining and implementing software applications, including testing, quality assurance, and user support while handling incident tickets and user requests.
Top Skills:
Application Support ProcessesSoftware Applications
Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial
The role involves managing market data contracts and inventories, ensuring compliance and quality standards, and supporting internal stakeholders with data service operations.
Top Skills:
Agile MethodologyJIRAMarket Data Management
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
