Job Description:
Position Title: Technical Associate
Department: Adhesive Tapes Division
Location: Ranjangaon Pune
Reports To: Advance engineer
Role Overview
The Technical Associate will be responsible for providing technical support, testing, and application development for adhesive tape products. The role involves collaborating with the quality, R&D, and sales teams to ensure product performance, resolve customer complaints, and support business growth through technical expertise.
Key Responsibilities
1. Product & Application Support
- Provide technical guidance to internal teams and customers on adhesive tape applications.
- Conduct product trials, demonstrations, and application feasibility studies.
- Assist in selecting the right adhesive tape solution for different customer needs.
2. Testing & Analysis
- Perform laboratory testing (peel strength, shear, tack, adhesion to various substrates, etc.).
- Analyze customer complaints and conduct root cause analysis.
- Maintain testing records, generate technical reports, and suggest corrective actions.
3. Quality & Compliance
- Support quality assurance team in evaluating incoming raw materials and finished goods.
- Ensure product specifications comply with industry standards and customer requirements.
- Participate in audits and certification processes (ISO/IATF/Customer audits).
4. Process & Development
- Collaborate with R&D for new product development and customization.
- Provide feedback on process improvements to reduce defects, improve performance, and optimize costs.
- Support scale-up from lab trials to shop-floor production.
5. Customer Interaction
- Support sales team during technical discussions with customers.
- Visit customer sites for technical trials, troubleshooting, and training.
- Document and share application case studies to build technical knowledge base.
Key Skills & Competencies
- Good understanding of substrates (plastics, metals, foams, textiles, etc.).
- Analytical mindset with problem-solving and root cause analysis skills.
- Strong written and verbal communication skills.
- Ability to work cross-functionally with production, quality, and sales teams.
Qualifications
- Bachelor’s degree / Diploma in Engineering or related field.
- 1–3 years of experience in adhesives, tapes, coatings, or related industry preferred (freshers with strong technical aptitude can also be considered).
Key Performance Indicators (KPIs)
- Reduction in customer complaints.
- On-time resolution of technical queries.
- Number of successful trials and new applications supported.
- Accuracy and timeliness of technical documentation and reports.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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