Technical Specialist 2

Job Responsibilities: 

Advocate and promote the culture of measuring the performance of operations (Quality of service indicators, tracking toil). 

Facilitate collaboration between the RUN and BUILD activities of the domain. 

In collaboration with the core SRE team, propose and implement a plan to gradually adopt SRE practices in the domain. 

Contribute to improving the quality of documentation for operations (runbooks, knowledge base) and the quality of data in the operations data referential (CMDB). 

Suggest operability improvements in existing solutions to the BUILD teams to address actual RUN issues. 

Enhance and reinforce the quality of monitoring and observability of the domain's applications. 

Present the progress of this transformation to various stakeholders (active participation in the Evergreen steering committee of the domain). 

Quickly evaluate new Cloud services and develop POCs. 

Manage critical incidents, service requests, and have knowledge of ITIL processes. 

Keep the domain informed of new technical subjects and group directions related to architecting, hosting, and monitoring business applications. 

Knowledge and Skill Requirements: 

Expert knowledge of DevOps/SRE roles. 

Strong experience of network security, data security, and CSPM tools (ORCA). 

Experience with Azure & AWS Cloud. 

Proficiency with Git and other CI/CD solutions. 

Strong knowledge of Terraform and Ansible for efficient implementation of infrastructure as code (IAC). 

Excellent knowledge of security frameworks and their implementation (CIS – OS and Cloud Provider). 

Excellent Linux administration and Windows administration skills and experience preferred. 

Familiarity with observability/monitoring principles and tools like Grafana and Prometheus. 

Proficiency in at least two of the following: bash scripting, PowerShell, Python. 

Experience in automating various business cases at scale (e.g., service requests, OS patching, monitoring, automation related to operational environments). 

4-8 years of experience in DevOps with a focus on Azure and/or AWS cloud providers. 

Good understanding and knowledge of FINOPS management. 

Strong problem-solving skills and the ability to work independently or as part of a team. 

Strong knowledge of observability tools like Grafana stack and Prometheus. 

Systemic approach and understanding (end-to-end, full stack including dependencies). 

Soft skills: managing change and transformation, animating and coaching teams, networking, collaboration spirit, result-oriented, impact and influence. 

Willingness to work in a 24/7 environment. 

Excellent communication and interpersonal skills.