Test Lead - Quality & Testing

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details

• Minimum 8 + Years of experience required plus 3 Years in to management capacity.
• Good at coordinating/planning to execute test projects, define & implement test strategy, engage EA if needed for technologies, work closely with ISO & automation test team on delivering security & automation testing.
• About the Job
  Our team members are at the heart of everything we do. At World Courier (a Cencora company), we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
  This role will sit within the Global Data and Technology Solutions (GDATs) organization in World Courier and is a key member of the Engineering team. We're re-imagining IT - not as a support function, but as a strategic partner to the World Courier business.
  We exist to help the organisation rise, adapt, and grow, using technology that is innovative, integrated, reliable, secure and designed around real operational needs.
  As a Test Lead, you will be a key leader within Engineering, responsible for shaping and driving our testing strategy and vision - with a strong emphasis on test automation as a strategic capability. You will lead a team of testing engineers in India, while collaborating closely with development teams, product managers, and other testing organizations
  Why this role matters
  As members of Engineering, we are collectively accountable for building a strong organization and raising the bar on quality. Quality is not a gate at the end of delivery - it is a force multiplier that improves predictability, reliability, and speed. To realize that ambition, we need a dedicated testing leader who can own the testing strategy, drive our automation journey, and build a team and culture where quality engineering is a craft.
  What you'll do
• Define and drive the testing strategy across functional, performance, automation, and security testing, with a clear emphasis on automation-first practices that improve coverage, speed, and release confidence.
• Lead and grow a team of testing engineers in India, building a culture of quality, accountability, learning, and craftsmanship.
• Own test planning, readiness, execution, and results across multiple concurrent initiatives, ensuring risks, tradeoffs, and priorities are managed with clarity and discipline.
• Partner closely with development teams, product managers, architects, and business stakeholders to embed quality early and make testing an integrated part of delivery.
• Drive the adoption of modern quality engineering practices, including automated testing, shift-left approaches, CI/CD-aligned testing, and DevSecOps-minded quality controls.
• Establish testing standards, metrics, and governance that improve visibility into coverage, defect trends, automation adoption, execution efficiency, and overall quality health.
• Manage defect triage, root-cause analysis, and test-related escalations to ensure issues are surfaced early and resolved effectively.
• Work across a complex transportation and logistics environment to improve testability, reliability, and release quality for the systems the business depends on every day.
• What we're looking for
  You'll thrive in our team if you:
• Lead and develop testing teams with high standards, clear accountability, and a strong culture of quality engineering.
• See quality as a discipline that prevents defects, improves delivery outcomes, and raises confidence across the engineering lifecycle.
• Bring a clear point of view on automation, with the patience and persistence to build strategic capability while delivering practical value along the way.
• Manage competing priorities with sound judgment, making clear tradeoffs across multiple projects, timelines, and testing demands.
• Work effectively across a matrixed, global environment, building strong partnerships with development, product, architecture, and business stakeholders.
• Champion automated testing, shift-left quality, and DevSecOps-minded practices as part of how teams design, build, and release software.
• Use data, metrics, and trends to identify issues early, focus improvement efforts, and drive evidence-based decisions.
• Communicate with clarity and credibility, translating testing outcomes, quality risks, and priorities into language stakeholders understand and trust.
• Experience that will help you succeed:
• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related discipline, or equivalent practical experience.
• 8+ years of progressive experience in software quality assurance and testing across the full software development lifecycle.
• 3+ years of demonstrated people leadership experience, including hiring, performance management, mentoring, and team development.
• Strong hands-on experience across functional, regression, integration, performance, and automated testing, including familiarity with modern automation frameworks and tools.
• Experience managing multiple concurrent testing efforts with competing priorities, tight timelines, and cross-team dependencies.
• Strong understanding of software development lifecycle, enterprise application architecture, and integration patterns, with the ability to assess testability and quality risk.
• Experience with test management tools, defect tracking systems, CI/CD pipelines, shift-left testing practices, and DevOps-aligned quality engineering approaches.
• Experience coordinating testing across distributed or multi-location teams and partnering effectively with development, product, and delivery stakeholders.
• Strong communication, analytical, and problem-solving skills, with the ability to translate quality metrics and risks for technical and non-technical audiences.
• Experience in life sciences, clinical logistics, pharmaceutical supply chain, transportation, or other operationally complex environments is strongly preferred.
• Relevant certifications such as ISTQB, ITIL, or Lean Six Sigma are a plus.
• What success looks like in this role
• Quality is built in, not inspected in at the end - testing is embedded early, automation coverage grows, and teams release with greater confidence.
• Testing across projects is organized, visible, and predictable - priorities are clear, risks surface early, and stakeholders trust the status and the plan.
• Automation is treated as a strategic capability, improving coverage, reducing cycle time, and increasing release quality over time.
• Defects are identified earlier, root causes are better understood, and recurring quality issues are reduced through stronger engineering and testing practices.
• Your team grows in capability and confidence, with testing engineers who take ownership, develop their craft, and are recognized as trusted partners in delivery.
• You are seen as a credible leader across Engineering, helping raise the bar on quality, testability, and release readiness in a complex global environment.
  How you'll be working
• This role operates within a global, matrixed IT organisation, working closely with Design, Product, Engineering, Delivery, QA and business stakeholders.
• Collaboration across time zones and regions is required.
• Flexible and hybrid working arrangements apply in line with World Courier policies.

EDUCATIONAL QUALIFICATIONS:
Education:

• Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

• Certified Associate in Software Testing
• Certified Software Quality Analyst
• Certified Test Engineer

WORK EXPERIENCE:

• Experience: 8 years,
• 3 years management

SKILLS & KNOWLEDGE:
Behavioral Skills:

• Conflict Resolution
• Creativity & Innovation
• Decision Making
• Planning
• Presentation Skills
• Risk-taking

Technical Skills:

• Automated Screening and Testing
• IT Controls
• Software Testing Frameworks
• Technical Documentation

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
#BI-Hybrid