TPO-II

Who we are

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!

Job Snapshot

You will be leading a DevOps team of very competent engineers. The DevOps team at MindTickle is responsible for the maintenance of our production infrastructure, CI/CD pipelines, and engineering tools. We have our infrastructure as code on top of Kubernetes, Helm, Gitlab, and Cloudformation. We have an extensive platform supporting up to 350+ service components fully on top of AWS with 5 9s availability.

The DevOps team is critical in maintaining the standard and productivity of engineering at MindTickle. Your mandate will be to address the challenging problems of an exponentially growing org that is currently a 300+ strong engineering team. You will be improving our systems, approaches, processes, and tools constantly to continue developing MindTickle into a world-class engineering team.

You will need extensive and hands-on knowledge of these technologies, exceptional ability, and deep interest to learn new developments in this field, ample energy to evangelize and implement appropriate solutions across the org and a keen interest in growing and mentoring your fellow team members.

What's in it for you?

• Design and develop software solutions that manage the lifecycle of MindTickle deployments.
• Optimize and improve deployment workflows.
• Deliver solid Infrastructure as a Code by using automation tools such as Terraform/Cloudformation.
• Build and deploy monitoring and alerting systems across our entire infrastructure.
• Enabling the SRE team to be able to troubleshoot and resolve live production issues by analyzing logs from different sources.
• Enhance and maintain our metrics and logs collection, processing, and visualization infrastructure.
• Build and maintain container orchestration platform.
• Ability to quickly learn new processes, applications, and tools as required.
• Maintain, review, propose and implement improvements to existing infrastructure, tools, and processes.
• Evangelizing best practices to the wider engineering organization.
• Mentoring and leading the team of DevOps engineers.

We'd love to hear from you, if you:

• Bachelor's degree in Computer Science or equivalent with 12+ years of working experience in the relevant domain and industry.
• Experience coding in any programming language (e.g., Python, Golang, Java, Node.JS). This role will require the ability to understand others' code and to write your own for some automation tasks.
• Having minimum 5 years experience in managing a geographically dispersed team of 8-10 at least. 
• Experience with Cloud IaaS (primarily AWS, Azure, and GCP).
• Experience with containers and orchestration (Docker, Kubernetes).
• Working experience with source code management systems like SVN or Git.
• Expert knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability).
• Solid understanding of load balancing, Linux/UNIX-related network services, TCP/IP networking, and CDNs.
• Experience with modern software components (Nginx, Mongo, Postgres, Redis, ElasticSearch, RabbitMQ, JVM, Play).
• Configuration management using tools like Ansible, Puppet, or Chef.
• Must have well-executed planned application/database or infrastructure changes with zero downtimes.
• Experience with any of the service meshes in Kubernetes - Linkerd, Istio, or AWS App Mesh.
• Experience in handling lifecycle and network-related areas of gRPC-based applications.
• Experience with IaC tools - Cloudformation or Terraform.
• Experience with Helm.
• AWS/Kubernetes certifications.
• Strong desire to work in a fast-moving startup environment.
• Very good analytical and problem-solving skills.
• Ability to communicate, motivate, and deliver results by collaborating with all stakeholders, tech and non-tech.

Our culture & accolades

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.