Trade Support Analyst

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
• Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team
• Trade Support is critical and financially very sensitive function. This team supports the Portfolio Management Groups,, Front Office . Hence hands on approach required from monitoring and working through the trades, exceptions, risk, real time dialogue with different desks. Claims/Fails and breaks have to be minimum across products
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office
• Facilitate training for new application users

• Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products

  
  

• Minimum 2  years of financial industry experience
• Bachelor’s degree 
• In-depth knowledge of Excel, PowerPoint, and Internet technologies
• Highly disciplined, a self-starter, and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Ability to communicate with all levels within the Line of Business

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.