Support and enhance enterprise UiPath automations, including unattended and attended bots, chatbots, and AI-driven workflows. Monitor production performance, resolve incidents, conduct root cause analysis, implement fixes, manage deployments and upgrades, and maintain operational documentation. Provide critical support during month-end, quarter-end, and year-end close periods while tracking uptime, success rates, queue health, and SLA adherence.
Uipath Developer2
Job Description: UiPath Developer
Location: India(offshore)
Experience: 5+ years
We are seeking an experienced UiPath Developer/Support Analyst to manage and enhance enterprise automation technology stacks. In this offshore role, you will ensure the stable and reliable operations of bots, chatbots, and AI/ML-driven automations that support critical finance, billing, and operational workflows.
Key Responsibilities- Production Support: Provide day-to-day support, proactive monitoring, and logging for UiPath bots and automation workflows to detect failures or performance degradation early.
- Incident Management: Investigate and resolve production incidents related to RPA and integrations, including conducting Root Cause Analysis (RCA) and implementing preventive measures.
- Enhancements & Maintenance: Execute bug fixes, version upgrades, and Minor Enhancements to ensure automations remain aligned with evolving business requirements and system changes.
- Critical Period Support: Provide dedicated support during month-end (MEC), quarter-end (QEC), and year-end close (YEC) periods to ensure business-critical automations run without disruption.
- Deployment & Documentation: Handle controlled production deployments and hotfixes, while actively maintaining runbooks, support playbooks, and operational documentation.
- UiPath Platform: Deep hands-on experience with UiPath Studio, UiPath Orchestrator, and unattended/attended bot architecture.
- RPA Support & Optimization: Proven track record in monitoring bot performance, queue health, exception handling, and optimizing throughput to minimize production downtime.
- Incident Resolution: Strong troubleshooting skills for integration issues and API-driven automation failures.
- Operational Reporting: Ability to track and report critical metrics such as bot uptime, automation success rates, and SLA adherence.
- Intelligent Automation: Exposure to Microsoft Power Platform or AI/ML integrations utilizing Python, Azure AI, or Amazon SageMaker.
- Generative AI Frameworks: Basic understanding of emerging AI agent frameworks such as CrewAI, LangChain, or LangGraph.
- Stakeholder Management: Experience acting as the primary point of contact between business stakeholders and engineering teams during critical operational periods.
Jade Global Pune, Mahārāshtra, IND Office
Vadgaon Sheri Road, Nyati Tech Park, 7th Floor, , , Pune, Maharashtra , India, 411014
Jade Global Pune, Mahārāshtra, IND Office
7th Floor M Agile, Baner Road Baner, , , Pune, Maharashtra , India, 411045
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