Top Operations & Support Jobs in Pune, MH

Manage 24x7x365 technical operations for Mastercard's global infrastructure: lead staff, coordinate incident and change management, plan and implement network changes, perform post-event analysis, manage budgets, and liaise with customers, vendors, and support teams to minimize impact and improve performance.

Provide strategic executive support to the SVP, optimizing calendar, running leadership meetings, coordinating cross-functional stakeholders, drafting executive communications, tracking program milestones, and managing complex international travel and logistics to maximize executive effectiveness.

Manage customer-facing communications for Cross-Border Services, triage inquiries via shared mailboxes and ticketing systems, draft and publish compliant messages, track feedback, maintain documentation and content lifecycle, and collaborate with product, technical, and regional teams to improve communication quality and customer experience.

The Senior Analyst provides operational and financial support for corporate meetings and events, focusing on budgeting, contract management, and event coordination.