Jobs at Astro (astro.com)

Source, onboard, and manage creators and affiliate partners; execute and optimize affiliate and creator-led campaigns; coordinate briefs, deliverables, content timelines, tracking, contracts, and payouts; monitor KPIs including conversions, ROI, engagement, and click-through rates; produce performance reports; support client campaigns; and ensure compliance, brand safety, and operational efficiency.

Schedules and executes television commercials accurately, assigns advertising materials, verifies post-transmission details, reconciles bookings and billing rates, and ensures required compliance documentation. The role also handles agency and client inquiries, maintains records and reports, supports audit compliance, follows quality procedures, and coordinates with internal teams to improve advertising operations.

Supports creator and affiliate marketing through proposal deck development, catalog management, creator coordination, product tagging, link and tracking-sheet maintenance, performance reporting, visual creation, and market research. The role assists with onboarding, content deliverables, campaign tracking, and reporting metrics such as CTR, conversions, revenue, and engagement. Candidates should be marketing or communications students with spreadsheet proficiency, Canva skills, social media awareness, strong organization, communication, and multitasking abilities.

Supports go-to-market planning and execution for products, promotions, campaigns, and business initiatives. Coordinates launch readiness, campaign implementation, channel and sales enablement, stakeholder deliverables, and post-launch monitoring. Tracks commercial performance using sales, activation, conversion, revenue, and channel data; prepares management reporting and recommendations. Monitors competitor activity and supports project coordination across product, marketing, sales, digital, operations, technology, finance, and customer service teams.

Develops and publishes Bahasa Melayu branded articles and social media content for Malay audiences. Generates content ideas and proposals aligned with client briefs, engagement goals, and revenue objectives. Monitors digital trends, platform formats, and audience behavior to improve recommendations. Collaborates with sales, campaign management, and content teams to deliver work on schedule while balancing creativity, client requirements, and platform specifications.

Develop audience segments, customer profiles, and predictive models using behavioral, transactional, viewing, and digital data. Apply statistical and machine learning methods for clustering, churn, propensity, content affinity, and customer value analysis. Conduct exploratory analysis, evaluate models, support campaign measurement, and translate findings into business recommendations. Collaborate with Marketing, Product, Media Sales, and Content teams while presenting insights to technical and non-technical stakeholders.

Manage client relationships and advertising campaigns across TV, radio, digital, and on-ground channels. Coordinate internal teams, oversee campaign production and delivery, track budgets and KPIs, prepare reports, manage contracts and invoicing, support client retention and identify upselling opportunities. Represent the company at client and trade events while ensuring campaign quality, timelines, and client satisfaction.

Manages advertising, promotional, and event activities for assigned magazines. Supports sales growth by acquiring and retaining advertisers, developing packages, coordinating with agencies and clients, and preparing proposals and performance reports. Tracks payments and credit compliance, analyzes market and competitor trends, maintains pricing compliance, and supports digital media sales development. Also conducts staff reviews, training, and quality-service initiatives.

Drive revenue growth from assigned clients and agencies by acquiring new business, expanding accounts, securing advertising investments, and developing strategic proposals. Serve as the primary client contact throughout campaign execution, coordinate cross-functional teams, monitor KPIs, deliver post-campaign insights, and represent Astro Media Solutions at trade and client events.

Handle inbound customer inquiries about account termination across channels, perform churn-gating and retention activities, escalate cases, maintain QA standards, support and create service requests, and provide feedback for process and offer improvements.

Leads and motivates Direct Sales Agents, organizes training and sales activities, recruits representatives, acquires commercial and SME customers, and manages corporate accounts. Conducts field visits, cold calls, customer appointments, upselling, and cross-selling. Monitors customer portfolios and achieves personal and team revenue and signup targets while addressing customer inquiries and developing local market opportunities.

Drive regional retail business growth, sales performance, footprint expansion, partner account management, campaigns, brand visibility, training, digital adoption, market analysis, and governance. The role manages retail partner relationships, executes sales and consumer initiatives, improves channel efficiency, supports digital tools and processes, and provides market insights and business recommendations to management.

Drives revenue growth from assigned clients and agencies through prospecting, relationship building, and advertising solution sales. Understands client brands, challenges, launches, and budgets; develops campaign KPIs with clients and internal teams; coordinates resources, reports, and cross-functional project work to achieve or exceed targets.

Lead influencer marketing campaigns from strategy through execution, including influencer selection, outreach, negotiations, contracts, content planning, client management, reporting, and performance analysis. Support new-business pitches, mentor influencer executives, monitor regional digital trends, coordinate with content, media, legal, finance, and client-service teams, and ensure content complies with brand guidelines, legal requirements, and platform policies.

Maintains statutory registers, prepares regulatory filings, coordinates board and shareholder meetings, records minutes, drafts resolutions and reports, supports annual reports and corporate governance compliance, and provides administrative support to Company Secretaries. The role also improves secretarial processes, manages confidential records, liaises with senior executives, and ensures timely, accurate delivery of corporate secretarial services.

Monitor and respond to customer enquiries and complaints across social media and correspondence channels. Coordinate issue resolution with internal departments, maintain interaction records, ensure policy and SLA compliance, support online engagement monitoring, and prepare reports on enquiry volumes and customer feedback. Contribute to initiatives that improve customer experience and operational efficiency.

Leads the operations, transformation, governance, and continuous improvement of content-related business systems across broadcast and digital media. Oversees metadata, AI-enabled workflows, automation, platform capacity, service resilience, roadmap planning, change prioritization, and delivery. Manages a small development and automation team while coordinating stakeholders, vendors, governance, cybersecurity, data protection, auditability, and responsible AI adoption.

Oversee a portfolio of digital campaigns, ensuring accurate, timely delivery against KPIs and commercial commitments. Lead complex campaigns, manage escalations, monitor performance, guide optimization, and address delivery or revenue risks. Establish campaign governance, improve workflows, promote automation, and partner with sales, ad tech, product, and engineering teams. The role also allocates team resources, develops campaign expertise, and drives operational standards and continuous improvement.

Leads end-to-end digital campaign setup, trafficking, monitoring, optimization, troubleshooting, reporting, and post-campaign analysis. Manages campaign KPIs, budgets, tracking implementation, ad verification, and compliance across Google, Meta, TikTok, and programmatic platforms. Mentors campaign executives, enforces SLAs and quality standards, develops SOPs, and shares industry insights to improve campaign performance and execution.

Supports the digital content team by writing Bahasa Melayu branded articles and social media captions, creating visual assets in Canva, tracking content trends, and managing multiple deadlines across digital platforms.