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New Relic
What's the Work-Life Balance Like at New Relic?
Frequently Asked Questions
New Relic approaches workload and work-life balance through flexible work practices, scheduled opportunities to recharge and a culture that encourages employees to set boundaries before burnout takes hold. The company pairs formal benefits with manager and peer support designed to help employees sustain strong performance over time.
- Flexibility gives employees more control over how work fits into their lives: New Relic offers flexible time off and supports hybrid or remote arrangements depending on the role and location. Its recruiting materials also direct candidates to confirm team-specific expectations, reflecting an approach that adapts work arrangements to local needs. A recent blog connected that flexibility to performance, writing that “prioritizing wellbeing isn’t a trade-off for high performance; it’s the engine behind it.”
- Recharge and wellness programs create space to reset: Quarterly recharge days give employees shared opportunities to step away from work, while Headspace and FitPros LIVE support mental and physical well-being. New Relic also provides wellness funds and an employee assistance program. These resources sit alongside flexible time off rather than replacing the need for manageable workloads and supportive team practices.
- Teams are encouraged to recognize and address burnout early: Mental-health programming through the Access ERG focuses on boundaries, psychological safety and identifying changes that may signal overload. A Deal Management and Operations leader advised managers to begin with a genuine “how are you?” and be prepared for an honest answer. A Talent Acquisition Programs manager also described blocking time for email and Slack so he could log off and be present with family.
- External signals:
- Work-life balance: Employees describe “great work-life balance and supportive team culture,” while others say flexible working hours create “a healthy balance between professional responsibilities and personal life.” (Glassdoor)
- Flexible work: Reviewers praise a “great WFH structure,” unlimited PTO and the ability to work flexibly or in a hybrid model. (Blind; Glassdoor)
- Leadership support: One employee wrote that work-life balance is “genuinely respected by leadership,” while another praised supportive teammates and managers. (Glassdoor)
Bottom line: New Relic supports work-life balance through flexibility, shared recharge time and team practices that encourage employees to protect their well-being.
New Relic's Candidate Tradeoffs
If you’re weighing whether New Relic is the right fit, these are the core tradeoffs to consider.
- New Relic places greater emphasis on focused, time-bound intensity that drives breakthrough results than on maintaining a consistently moderate pace year-round.
New Relic Employee Reviews
What People Are Saying About New Relic
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Remote or Hybrid Flexibility: A Flex First approach and remote-friendly norms enable control over where work happens and support day-to-day balance. Hybrid and remote options are embedded in working practices across many roles.
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Time Off Access: Flexible or unlimited PTO for many exempt roles, paid holidays, volunteer time, and paid parental leave make it feasible to step away when needed. Backup childcare and related benefits further reduce friction to taking time off.
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Workload Manageability: Day-to-day pace is often described as reasonable on well-run teams, with steadier hours outside incident or launch windows. Clear priorities and flexibility help many groups keep weeks manageable.
New Relic's Benefits
Offers a flexible time off policy
Offers generous PTO
PTO plans are generous globally and tailored by region, featuring a Flexible Time Off (FTO) policy for US salaried employees.
Offers paid volunteer time
Employees receive two dedicated days (16 hours) of paid Volunteer Time Off (VTO) each calendar year to give back to causes they care about.
Offers unpaid extended leave
Provides bereavement leave
Paid bereavement leave provides time away to grieve and manage affairs following the loss of a family member.
Provides military leave
Provides paid holidays
Paid time off is provided for standard national and regional public holidays across global office and remote locations.
Provides paid sick days
Dedicated paid sick leave supports employees during personal illness, medical appointments, or caring for sick family members.
Provides sick leave
Provides wellness days
Designated company-wide recharge days give employees collective time off to reset and recharge.
Utilizes an Unlimited PTO policy
Utilizes company-wide vacation
Designated company-wide recharge days give employees collective time off to reset and recharge.
Flexibility provided during personal challenges
Has employee-led culture committees
Managers trained on identifying and mitigating employee burnout
Offers an Employee Assistance Program (EAP)
Offers company-sponsored happy hours
Periodic social gatherings, happy hours, and virtual events give teams informal space to connect and build relationships.
Offers company-sponsored outings
Teams connect through regular social events and celebrations—offering both in-person gatherings at local hubs and virtual opportunities for remote employees.
Offers Employee Resource Groups
We support employee-led ERGs (Access, Rainbow Relics, Relics of Color, Veterans, and Women at New Relic) that drive community, inclusion, and career development across diverse groups.
Offers fitness stipend
Through our NRgize program, employees receive a flexible, recurring paycheck allowance to spend freely on physical health, home office comfort, mental wellness, or personal lifestyle needs.
Offers gym membership
Offers wellness initiatives designed to combat burnout and mental fatigue
Targeted quarterly global recharge days, mental health resources, and workload management initiatives help sustain employee well-being.
Offers wellness programs
We support holistic wellbeing through flexible wellness stipends (NRgize), mental health resources, and digital wellness tools.
Partners with nonprofits
Philanthropic partnerships and matching gift programs connect the company and employees with impactful nonprofit organizations.
Provides employees with ability to schedule focus-time blocks
Employees are encouraged to block dedicated focus time on calendars and participate in meeting-light or focus periods.
Provides opportunities to volunteer in the local community
Through volunteer time off, our annual Global Day of Service, and dedicated giving funds, we support and empower employees to give back locally and globally.
Works with employees to create a sustainable work pace
Allows work from home occasionally
Async-friendly policies, culture that encourage work flexibility
Grounded in an async-first mindset, we prioritize asynchronous communication to support our global workforce, establishing productive collaboration across time zones.
Defined working hours and availability expectations
Anchored in our Ways of Working, teams establish clear core availability to collaborate mindfully across schedules.
Documented overtime policy
Established expectations for communication between time zones
Guided by our Ways of Working, we set clear cross-time-zone communication expectations to ensure global collaboration while respecting everyone's working hours.
In-office days / expectations are defined
For roles or regions with in-office requirements, expectations and schedules are defined for employees.
Offers a remote work program
We offer fully remote roles across many regions, equipping you with everything needed to succeed from anywhere. Remote team members are fully integrated into our culture, projects, and growth.
Provides work from home flexibility
Utilizes a flexible work schedule
Built on trust and autonomy, Relics structure their workday for peak productivity without micromanagement. We focus on outcomes and impact, trusting you to manage your schedule and deliver results.
Utilizes a hybrid work model
Utilizes restricted work hours
Driven by our shared ways of working, teams set clear availability guidelines to collaborate mindfully across time zones while protecting your work-life balance.
