Teams at Synechron

Administer and configure Jira for a mid-size or large organization, including workflows, schemes, permissions, custom fields, automation, dashboards, and reports. Use JQL and support Jira Service Management and Confluence. Apply Agile and ITSM practices while translating business needs into effective technical configurations and communicating with stakeholders.

Develop and support Pega Robotics automations for web-based and Windows desktop applications. Design, interrogate, debug, troubleshoot, optimize, and maintain RPA solutions using Pega Robotics Studio, adapters, and automation frameworks. Integrate enterprise applications through REST and SOAP APIs, SQL databases, and related systems. The role requires strong analytical and problem-solving skills, independent delivery capability, and mandatory Pega Certified Robotics System Architect certification.

Develops and maintains Postilion custom applications and interfaces, resolves customization incidents, performs code remediation, and supports switch integrations, message transformation, and routing logic. The role assists with upgrades, compatibility assessments, testing, deployment, rollout activities, and retrofitting custom solutions. Responsibilities also include resolving recurring production issues and delivering customer-specific improvements across ATM, POS, acquiring, and issuing transaction-processing environments.