Trustpilot

950 Total Employees
Year Founded: 2007

What's the Company Culture Like at Trustpilot?

Updated on July 14, 2026

Frequently Asked Questions

Cultural Alignment

The culture at Trustpilot is collaborative, people-centered and deeply tied to its mission of building trust between consumers and businesses. Teams work with a strong customer-first mindset, and employees are encouraged to lead with curiosity, resilience and problem-solving. Cross-functional partnership is a real part of how work gets done, with people regularly sharing knowledge, supporting one another and celebrating wins together. The environment is welcoming and energetic, with traditions, team socials and company-wide moments that reinforce a strong sense of connection.

Trustpilot also invests in growth, inclusion and flexibility. Employees have room to make a visible impact, take on new challenges and build leadership skills through mentoring, training and internal mobility. Employee resource groups, including programs for women and LGBTQIA+ employees, create community and help expand representation and opportunity across the company. A hybrid model and flexible work style support balance while keeping teams connected across a global organization.

Trustpilot Employee Reviews

There are so many resources available and the culture promotes a high-performance environment. It's great to be a part of a team that supports me and motivates me continuously.  

 Katherine
Katherine, Strategic Account Executive
Katherine, Strategic Account Executive

Every quarter there have been promotions amongst my team - and we always prefer to promote from within. There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy
Jeremy, Senior Customer Integration Engineer
Jeremy, Senior Customer Integration Engineer

What People Are Saying About Trustpilot

  • Collaborative & Supportive Culture: Colleagues are often seen as supportive and teams as collaborative across functions. Day-to-day interactions are described as constructive, with peers helping each other succeed.
  • Healthy Workload & Retention: Work/life balance is characterized as solid, aided by hybrid arrangements and flexible schedules. Wellbeing resources and perks are positioned to support sustainable workloads.
  • Transparency & Integrity: Leaders publicly align culture with transparency and honest dialogue tied to the company’s mission. Openness is framed as a core norm alongside integrity in how decisions and work are done.

Trustpilot's Benefits

Quarterly engagement surveys to gauge employee satisfaction

Offers company-sponsored happy hours

Offers company-sponsored outings

Offers Employee Resource Groups

Offers wellness programs

Partners with nonprofits

Provides onsite meditation space

Provides opportunities to volunteer in the local community

Provides recreational clubs

Hosts in-person all-hands meetings

Implements team-based strategic planning

Utilizes an open door policy that encourages accessibility

Utilizes a flexible work schedule

Utilizes a hybrid work model