Trustpilot

950 Total Employees
Year Founded: 2007

What's It Like to Work at Trustpilot?

Updated on July 14, 2026

Frequently Asked Questions

Willingness to Recommend

Trustpilot is a strong place to work for people who want a mission-driven company with a collaborative culture. The company is built around becoming the universal symbol of trust and solving online trust challenges at global scale, and that mission shows up in how teams work together. Employees support one another across functions, share knowledge freely and celebrate wins together, creating an environment that feels welcoming, energetic and team-oriented rather than siloed or overly competitive. The hybrid model also gives employees flexibility and a balanced work-life environment.

Employees recommend Trustpilot for its growth opportunities, supportive leadership culture and real sense of community. The company invests in development through mentorship, formal leadership programs and internal mobility, and employee resource groups create meaningful support networks, including Trustpilot Women in Leadership and Pride and Allies. Trustpilot also backs inclusion with dedicated diversity and inclusion staff, diversity-focused hiring practices and regular engagement surveys, which signals a workplace that listens to employees and is intentional about helping them thrive.

Trustpilot Employee Reviews

My favorite thing about Trustpilot is that it fosters a dynamic environment where I have the ability to not only help businesses build trust and improve customer experiences, but also be around other Trusties who like to have fun!

Alex
Alex, Enterprise Account Development Representative (EADR)
Alex, Enterprise Account Development Representative (EADR)

To be quite frank - I've been completely blown away by the product, people, and what's in store for 2023. I'm not surprised whatsoever that we were recognized as one of the best places to work, yet again!

Briana
Briana , Customer Success Manager
Briana , Customer Success Manager

What People Are Saying About Trustpilot

  • Mission & Purpose: A widely used, “open, independent, and impartial” reviews mission provides clear day‑to‑day impact and alignment with trust and ethics. Company materials consistently reinforce this purpose across values and narratives.
  • Team Support: Colleagues are often described as friendly, approachable, and collaborative across global offices, with an “unbreakable collective spirit.” Culture spotlights and internal language emphasize supportive teams and cross‑border connection.
  • Work-Life Balance: Hybrid setups with specified limited in‑office days and wellbeing resources (Headspace, EAP) support balanced routines and flexibility. Job materials highlight structured hybrid norms that help maintain boundaries without a five‑day commute.

Trustpilot's Benefits

Quarterly engagement surveys to gauge employee satisfaction

Promote from within

Hosts in-person all-hands meetings

Implements team-based strategic planning

Utilizes an open door policy that encourages accessibility

Utilizes a flexible work schedule

Utilizes a hybrid work model