Administers and maintains a school computer lab, including hardware, software, licenses, security, and digital assets. Provides technical assistance and introductory IT instruction to students and faculty, performs diagnostics and repairs, supports educational platforms, tracks engagement, and maintains a secure, productive learning environment.
This role focuses on the effective administration and oversight of the school's computer laboratory, ensuring that all technological resources operate smoothly to support educational goals. The position is vital for maintaining a secure and productive digital learning space where students and staff can access necessary tools. By managing equipment, resources, and technical needs, the incumbent fosters an environment conducive to learning and innovation.
Responsibilities
- Supervise the day-to-day activities of the computer lab to guarantee the reliability and upkeep of all hardware and systems.
- Cultivate a secure and supportive atmosphere that encourages effective learning and exploration within the lab.
- Keep accurate records of all physical and digital assets, including hardware, software licenses, and educational materials.
- Provide guidance to both students and faculty on the proper use of computers and specialized educational applications.
- Deliver introductory IT instruction to learners, focusing on essential skills like document creation, web navigation, and programming fundamentals.
- Track student engagement and offer timely technical assistance to resolve any issues they encounter.
- Execute regular maintenance checks and diagnostic repairs on computers, printers, and other peripheral devices.
- Deploy and refresh software applications and security protocols to safeguard laboratory assets against threats.
- Support the implementation of digital platforms for administrative tasks and classroom instruction.
Requirements
- Possess a diploma or degree in Information Technology, Computer Science, or a comparable discipline.
- Demonstrate prior experience in IT support, laboratory management, or instruction of digital competencies.
- Exhibit proficiency with Microsoft Office applications, foundational coding concepts, and online safety practices.
- Display strong organizational abilities and a proactive approach to problem-solving.
- Show a capacity to collaborate effectively with students and educational staff.
- Handle sensitive data with the utmost discretion and professional integrity.
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