Consulting Engineer

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Meet the Team 

Join Cisco Customer Experience (CX), a team of extraordinary technical guides dedicated to delivering premier customer experience. We tackle the tough business challenges with network-centric solutions that accelerate customer and partner success, validated by strong financial results, high customer satisfaction, industry recognition, and employee satisfaction.

Your Impact 

As a Wireless Network Consulting Engineer (NCE), you will work with the lead to drive technology design, implementation, execution, and optimization for projects and accounts, accelerating customer business outcomes. You will assist customers with integration and implementation of Cisco technologies, build customer simulations in test labs to resolve and validate medium sophisticated problems and compatibility issues, and act as an initial focal point for problem resolution in customer engagements. This role involves crafting and reviewing project work such as design recommendations, high-level and low-level designs, and implementation/change management plans.

• Collaborate with customers and internal/external resources (e.g., Cisco account teams, technical support, partners) on deployment and optimization of Cisco services and solutions.
• Assist with task and project implementation for assigned customer engagements.
• Jointly craft and review project deliverables including design recommendations and implementation/change management plans.
• Build and utilize test environments to resolve medium sophisticated problems and compatibility issues.
• Serve as an initial focal point for problem resolution for customer engagements.

Minimum Qualifications

• Commanding knowledge of WLAN fundamentals, including RF design and wireless network design for standard enterprises.
• Experience delivering network optimization and Pre-Deployment Inspection (PDI) projects independently.
• Familiarity with Wi-Fi 7 technology and Python scripting using AI.
• Hands-on experience with Cisco Wi-Fi 7 Access Points and Catalyst Wireless LAN controllers.
• Ability to follow established procedures with moderate supervision.

Preferred Qualifications :

• Strong problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work independently and take ownership of tasks.
• Adaptability to evolving technologies and customer needs.
• Commitment to delivering exceptional customer experiences.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.