Supports the Customer Success team with tracking contract renewals, coordinating client follow-ups, preparing renewal proposals and documentation, updating CRM data, collaborating with Sales, Operations, and Finance, and improving renewal processes and reporting. The intern gains experience in client communication, renewal lifecycle management, revenue retention, sales operations, and customer success strategies.
Role overview & Key responsibilities:
We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.
Key Responsibilities:
Assist in tracking upcoming and overdue contract renewals
Coordinate with clients for renewal discussions and follow-ups
Support in preparing renewal proposals, quotations, and documentation
Maintain and update renewal data in CRM systems
Work closely with internal teams (Sales, Operations, Finance) for smooth execution
Support in improving renewal processes and reporting metrics
Requirements
What we're looking for:
- Currently pursuing or recently completed a degree in Business, Management, or related field
- Strong communication and interpersonal skills
- Good organizational and time management abilities
- Basic understanding of sales/customer success processes is a plus
- Proficiency in MS Excel and/or CRM tools is preferred
- Self-driven with a willingness to learn and take initiative
- Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.
Work Mode: Full-time; based in Pune
Benefits
What You will Learn:
- End-to-end renewal lifecycle management
- Client communication and negotiation basics
- Data tracking and CRM handlingRevenue retention and customer success strategies
Why Join us:
- Compensation: Competitive stipend in line with industry standards
- Growth Path: With this experience, you can grow into roles such as Customer Success Renewals Specialist as PadCare expands globally.
- Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
- Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
- Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
- Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
- A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.
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