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Nagarro

Engineer, Techsupport - L2 (ETL & SQL)

Sorry, this job was removed at 07:16 p.m. (IST) on Sunday, Feb 09, 2025
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In-Office
Pune, Maharashtra
In-Office
Pune, Maharashtra

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Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

Job Description

REQUIREMENTS:

  • Total Experience 1+ years
  • Strong experience with ETL Concepts and SQL.
  • Hands on working experience in Tableau.
  • Experience in job monitoring and tracking scheduled tasks.
  • Ability to coordinate and collaborate effectively with development and infrastructure teams.
  • Excellent problem-solving skills and the ability to resolve business queries and service requests.
  • Strong analytical skills for troubleshooting and problem resolution.
  • Strong verbal and written communication skills to provide updates to customers and teams.
  • Willingness to work in a 24x7 shift rotation to ensure continuous monitoring and support.

RESPONSIBILITIES:

  • Manage and monitor ETL (Extract, Transform, Load) processes to ensure seamless data integration and accurate data flow.
  • Write and understand medium to high complexity SQL queries for data manipulation and analysis.
  • Track and manage scheduled jobs, ensuring they run smoothly and troubleshooting when necessary.
  • Address and resolve incidents and service requests within SLAs, ensuring minimal business disruption.
  • Work closely with development and infrastructure teams to resolve issues and optimize performance.
  • Monitor ticket progress and provide timely updates to customers regarding the status of their queries or issues.
  • Use strong analytical skills to identify root causes of problems and implement effective solutions.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

What you need to know about the Pune Tech Scene

Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.

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