The ESM Architect will lead end-to-end ServiceNow architecture and design, focusing on ITSM and Telco solutions, with a deep understanding of integrations and governance best practices.
NCS TSR : ESM Architect (G7) Role : ServiceNow Solutions Architect Location : Pune Job Code : 11787 Job Title : ServiceNow Solutions Architect Skill Set : ServiceNow, ITSM Job Description : Experience: 10–15+ Years Role Summary Senior ServiceNow Architect with strong Telco domain experience to lead solution architecture, platform strategy, and enterprise ITSM transformation for Optus. Key Responsibilities • Own end-to-end ServiceNow architecture and design. • Lead ITSM and Telco solution architecture (Incident, Problem, Change, CMDB). • Design integrations with OSS/BSS, NOC tools, and enterprise platforms. • Drive governance, best practices, scalability, and security standards. • Act as technical advisor to leadership and stakeholders. Must Have • 7+ years ServiceNow, strong ITSM + Telco domain experience. • Deep understanding of ServiceNow architecture & integrations. • Expertise on Telco Industry solution/package • CSA + CIS-ITSM certification (CTA preferred
Hexaware Technologies Pune, Mahārāshtra, IND Office
North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi, Pune, Maharastra, India, 411057
Similar Jobs
Information Technology • Consulting
The ESM Architect manages end-to-end ServiceNow projects, ensuring project delivery, scheduling, budgeting, and risk management while fostering stakeholder relationships.
Top Skills:
CmdbGrcItilItsmS2PServicenow
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Manager, Global Demand Insights will drive consumer-centric growth through data analysis and methodology evolution, collaborating with global teams to enhance business strategies and innovations.
Top Skills:
Ai-Powered AnalyticsExcelPower BIPowerPointTableau
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
The Senior Sales Engineer at LogicMonitor partners with Sales to provide technical solutions, deliver presentations, mentor peers, and promote the use of AI tools, ensuring technical excellence and collaboration within the team.
Top Skills:
AIAutomation ConceptsCloudGptGroovyIt InfrastructureMonitoringPowershellPython
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
