Lead the design, development, and implementation of ServiceNow ITSM solutions, managing integrations and customizing applications according to best practices.
NCS TSR : ESM Tech Lead (G5) Role : Sr Servicenow Engineer/Lead Location : Pune Job Code : 11452 Employment Type: Permanent Notice Period: Immediate / Serving / Max 30 Days Job Title : Sr Servicenow Engineer Experience : 5+ Years Job Overview We are looking for an experienced ServiceNow Technical Engineer with strong expertise in ITSM modules and integrations. The ideal candidate will have hands-on development experience in ServiceNow across multiple implementations and will be responsible for leading development teams, designing solutions, and ensuring adherence to ServiceNow best practices. Key Responsibilities • Lead the design, development, and implementation of ServiceNow ITSM solutions. • Develop and customize ServiceNow applications using Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs. • Configure and manage ServiceNow ITSM modules including Incident, Problem, Change, Service Request, and Knowledge Management. • Design and implement workflows using Flow Designer and Integration Hub. • Build and manage integrations with external systems using REST/SOAP APIs, MID Server, Import Sets, and
Top Skills
Business Rules
Client Scripts
Integration Hub
Itsm
Rest
Scheduled Jobs
Script Includes
Servicenow
Soap
Ui Actions
Hexaware Technologies Pune, Mahārāshtra, IND Office
North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi, Pune, Maharastra, India, 411057
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