The Executive - Customer Management is responsible for providing efficient support based on customer requirements and service level agreements, managing administrative tasks and follow-up inquiries, while ensuring confidentiality and accuracy of information in adherence to company policies.
Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.
Job title:
Executive - Customer Management
Job Description:
Deliver timely and efficient support according to customer requirements and SLAResponsible for the care, accuracy, confidentiality, security and maintenance of informationAdhere to all policies, processes and business rulesManage follow up enquires and administration
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Fixed Term (Fixed Term)
Similar Jobs
Be an Early Applicant
The role involves providing administrative support to customer service operations, ensuring documentation is maintained in both electronic and hard copies, transmitting information to customers, accurately capturing data, and adhering to data privacy legislation.
Be an Early Applicant
The Executive - Customer Management is responsible for providing administrative support to customer service processes, maintaining documentation, transmitting information to customers, and accurately capturing data while adhering to data privacy legislation.
Be an Early Applicant
The Collections Specialist at Morningstar is responsible for managing accounts receivable, resolving overdue bills, and assisting with client inquiries. This role includes analyzing client invoices, managing payment extensions, and providing support to the Sales team regarding billing issues. The specialist must monitor accounts daily and communicate effectively with clients to facilitate collections for past due invoices.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
