The role involves providing timely and efficient support to customers, managing inquiries, maintaining accurate and confidential information, and adhering to company policies. Administrative tasks are performed professionally to ensure customer satisfaction within specified SLA.
Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.
Job title:
Executive - Customer Management
Job Description:
Deliver timely and efficient support according to customer requirements and SLA
Responsible for the care, accuracy, confidentiality, security and maintenance of information
Adhere to all policies, processes and business rules
Manage follow up enquires and administration
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Fixed Term (Fixed Term)
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What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
