IT - BRM Portfolio Manager HR
Role Purpose
The IT - BRM Portfolio Manager HR acts as the strategic liaison between HR and IT, ensuring that HR strategies, processes, and initiatives are translated into technology-enabled solutions that deliver measurable business value.
In addition, the role leads and coordinates a small delivery team supporting HR systems, ensuring effective execution of integrations, incident resolution, and IT-side project coordination while maintaining governance, prioritization discipline, and financial oversight.
Core Responsibilities
Strategic Partnership with HR
- Build trusted relationships with HR leadership (HRIS, HRBP, COEs, HR Operations)
- Align HR strategy with IT and digital roadmaps
- Act as a strategic advisor on technology-enabled HR transformation
Demand Governance & Prioritization
- Own end-to-end demand intake process for HR initiatives
- Structure requests into clear business cases with measurable value
- Drive prioritization decisions with HR leadership
- Ensure alignment with enterprise priorities and resource capacity
Integration Delivery & Team Coordination
- Coordinate a small team responsible for delivery of HCM integrations
- Ensure alignment between integration work and enterprise architecture
- Collaborate with integration platforms (e.g., OIC, middleware) teams
- Oversee delivery quality and timelines for integration initiatives
Incident Management & Operational Support
- Oversee resolution of HR-related incidents and service disruptions
- Coordinate cross-functional teams to ensure timely root cause resolution
- Monitor recurring issues and drive continuous improvement actions
Project Coordination
- Coordinate IT-side activities for HR-related projects
- Ensure alignment between business expectations and IT delivery
- Track delivery progress, dependencies, and risks
Portfolio & SPM Management
- Maintain HR portfolio in SPM or equivalent tool
- Ensure projects are updated with status, risks, decisions, and milestones
- Provide visibility and reporting to stakeholders and leadership
Integration Awareness & Cross-System Alignment
- Ensure understanding of HR ecosystem integrations (HR, Finance, Payroll, VMS)
- Assess cross-system impacts of HR initiatives
- Ensure solutions are scalable and aligned with enterprise architecture
Financial Governance
- Collaborate in license estimation for HR systems and platforms
- Support budget estimation and forecasting for HR IT initiatives
- Track cost implications of demand and prioritize accordingly
Ownership & Execution Discipline
- Drive end-to-end ownership of initiatives and deliverables
- Track actions, risks, and dependencies to closure
- Ensure timely communication, follow-ups, and stakeholder engagement
Key Skills & Competencies
- Strong understanding of HR processes (HCM, payroll, talent, benefits)
- Experience with enterprise HR systems (e.g., Oracle HCM)
- Knowledge of integration patterns and middleware platforms
- Strong stakeholder management and communication skills
- Experience managing demand intake, governance, and prioritization
- Ability to lead small teams and coordinate cross-functional delivery
- Understanding of financial concepts related to IT budgets and licensing
Qualifications
- Bachelor's degree in Business, HR, IT or related field
- 7–12 years of experience in HR systems, IT, BRM, or consulting roles
- Experience in global organizations preferred
- Experience managing or coordinating small teams
- Certifications such as BRMP, ITIL, or PMP are a plus
KPIs / Measures of Success
- Effectiveness of demand prioritization and governance
- On-time delivery of integration and project initiatives
- Reduction in incident resolution time and recurring issues
- Accuracy and timeliness of Projects updates (status, risks, decisions)
- Stakeholder satisfaction (HR and IT leadership)
- Alignment of HR initiatives with enterprise architecture
- Accuracy of budget and license estimations

