ITOM Consultant

ServiceNow ITOM Developer with extensive technical and hands-on experience that includes a consistent track record of successful deployments for external customers.

As a ServiceNow Architect - ITOM, you will work to craft, configure, script, and lead the technical solution on the ServiceNow platform in order to ensure a successful deployment for our customers. You will work closely with the Platform Architect to refine ServiceNow platform requirements (Stories), and complete the development of the agreed upon solution.  

The ideal candidate will demonstrate their extensive scripting capabilities in one or more of the common languages used by ServiceNow, including Java, HTML, Angular, etc.

Key Qualifications:

Minimum of 8+ years of ServiceNow development experience, as detailed above

Implement and Configure or knowledge of a broad range of ServiceNow Applications, such as ITSM, ITOM and CMDB 

Design / Develop ServiceNow Tables, Fields, Forms and Access Controls

Demonstrable experience in ITOM operational aspects of the IT environment such as monitoring, performance management and automation

Extensive knowladge on ServiceNow Discovery, Service- Mapping, Cloud Governance, Event Management & Orchestration

Extensive knowledge with Maintain and manage CMDB, IRE, CMDB Attestation

Use JavaScript to develop solutions for requirements that can not be satisfied through configuration

Solve and repair common configuration issues

Build Prioritized Applications using Studio

Automate activities on the ServiceNow platform using Flow Designer and/or Workflow Engine

Build data sets and transform maps for importing data from other sources into ServiceNow

Deep technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub