Analyze client requirements, design and implement customized Zoho solutions, integrate Zoho applications with third-party tools, and provide training and ongoing support. Manage implementation projects, documentation, timelines, and client satisfaction while optimizing solutions and delivering enhancements. Collaborate with sales, marketing, IT, and Zoho support teams to resolve issues and meet business needs.
We are looking for a Zoho Consultant to join our team.
Job Summary: The Zoho Consultant will be responsible for analyzing client requirements, implementing Zoho solutions, and providing ongoing support. The ideal candidate should have in-depth knowledge of the Zoho suite of applications and experience in customizing and integrating Zoho tools to meet specific business needs.
Key Responsibilities:
Client Consultation:
Understand client business processes and identify opportunities for automation and improvement using Zoho applications.
Conduct detailed requirement analysis and provide solutions that align with client goals.
Zoho Implementation:
Configure and customize Zoho applications (CRM, Books, Projects, Creator, etc.) according to client requirements.
Integrate Zoho applications with other third-party tools and platforms as needed.
Training and Support:
Provide training sessions to clients on how to use Zoho applications effectively.
Offer ongoing support and troubleshooting to ensure seamless operation of Zoho solutions.
Project Management:
Manage Zoho implementation projects from inception to completion, ensuring timely delivery and client satisfaction.
Develop and maintain project documentation, including project plans, timelines, and status reports.
Optimization and Enhancement:
Continuously monitor and optimize Zoho applications to improve performance and usability.
Stay updated with the latest Zoho features and functionalities and implement enhancements where applicable.
Collaboration:
Work closely with internal teams, including sales, marketing, and IT, to deliver comprehensive solutions.
Collaborate with Zoho support and development teams to resolve complex issues.
Requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
5+ years of experience in relevant field.
In-depth knowledge of Zoho applications and their functionalities.
Strong understanding of business processes and requirements analysis.
Excellent project management skills.
Proficiency in scripting languages such as Deluge is a plus.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Benefits
5 day working
Flexible work environment
On time salary
Mediclaim benefits
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