Astreya Jobs

ODSP Ranger (Lead - L2)

Astreya

ODSP Ranger (Lead - L2)

Reposted 2 Days Ago

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Remote

Hiring Remotely in India

Mid level

Remote

Hiring Remotely in India

Mid level

Provides technical and product support for Microsoft 365, SharePoint Online, OneDrive for Business, and SharePoint farm environments. Responsibilities include managing site collections and permissions, troubleshooting connectivity, authentication, integration, and configuration issues, and supporting identity solutions such as ADFS, DirSync, AADSync, and single sign-on. The role also requires diagnosing networking and browser-related issues using specialized troubleshooting tools and communicating fluently in English.

The summary above was generated by AI

Preferred Qualifications, Abilities and Experience

• Demonstrated experience of M365 technologies (Preferably MS 900 Certification)

• Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments.

• Experience with SharePoint Online architecture, site collections, and permissions management.

• Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges.

• Experience with SharePoint farm architecture, configuration, and troubleshooting.

• Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.

• Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).

• Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.

Qualifications

Required/Minimum Qualifications

• 3+ years prior product, customer support and/or technical support experience.

• Language Qualification: English Language: fluent in reading, writing, and speaking.

• 3+ years prior product, customer support and/or technical support experience

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