PHI - Associate Director- Technology Solution Designer (Customer)

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At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.

To partner us in this mission, we are looking for a talented candidate for the role of…

Technology Solution Designing

Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be:

• Solution Designer
• Senior Solution Designer
• (Asst. Director) Solution Designer

Individual contributor role

Experience: 7 - 12 years.

Location: Mumbai only

Job Profile Summary:

PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change.

The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated.

The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team.

All applications need to adopt common services, platforms, architectural principles, and design patterns.

The right candidate will be accountable to convert business requirements into detailed and low-level technology requirements, in the fastest time possible, with least gaps, and clarity on how the technology and business requirements can be tested at pace, with minimal gaps, and best quality.

Requirement gaps, change requests, non-integrated journeys – all these would signal poor quality deliverables by this candidate.

Job Description:

• Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications.  
• Evaluate business requirements and convert them into solution designs considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability & other applicable criteria
• Identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements; Prepare designs that consider current applications & architecture, operating models as well as end target state architecture
• Responsible for high- & low-level designs of various systems and applications in line with PHI Tech Vision
• Own the preparation of detailed design specifications to form the basis for development & modification of applications
• Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress
• Support change programs/ project through technical plans & application of design principles that comply with enterprise and solution architecture standards
• Lead governance forums required to create harmony in application designs
• Identify & document application/ integration components for recording in a suitable EA tool; Recommend and implement improvements to this processes/ tool(s)
• Ensure that Extensions and additions to the defined designs are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes.
• Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance.

Who we are looking for:
Technical Skills & work experience:

• MH: Health Insurance product company/GCC/HealthTech experience (…), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors (Medi Assist, Doc Online, etc).
• MH: Proven experience as a Technology solution leader with overall experience between 8 - 18 years
• MH: Proven ability with UML (Unified Modelling Language) – should be able to come up with sequence diagrams, activity diagrams, state diagrams, etc.
• MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design
• MH: Excellent knowledge of modern design patterns like CQRS, SAGA, etc., including micro-services, etc.

Keywords 1st level: solution architect, domain architect, solution designer, cloud designer, digital designer.

Keywords 2nd level:

Good to Have:

• SH: Deep End-to-End Architecture understanding, including Enterprise Java Stack, Front-End technologies, mobile applications (Android and iOS), Middleware, Databases (SQL & No SQL), Data Warehouses, RESTful APIs, Pub-Sub.
• SH: Experienced in streaming technology or frameworks such as Kafka
• SH: Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices.
• CH: Familiar with one or more Architecture Frameworks (e.g. TOGAF etc.)
• WH: Good understanding of DevOps

Personal Traits:

• First and foremost, be an exceptional builder of great people
• Highest standards of Collaboration & Teamwork are critical to this role
• Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc.
• Excellent problem analysis skills. Innovative and creative in developing solutions
• Ability and willingness to be hands-on; Strong attention to detail
• Ability to work independently and handle multiple concurrent initiatives
• Excellent organizational, vendor management, negotiation, and prioritization skills

Education

Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills

Language
Fluent written and spoken English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.