Project & Program Management I

What this Job Entails: 

This Project & Program Management I role is responsible for coordinating and executing projects from initiation to delivery. Projects involve data center networking coordination where projects may vary in number, size and complexity. We are looking for a highly detail-oriented and self-motivated individual to solve problems and prioritize on-time delivery.

Scope: 

• Executing projects from end-to-end
• Resolve problems or escalate in a timely manner
• Tracking a high volume of projects and project issues simultaneously
• Escalating & tracking various project blockers
• Manage cross-functional teams and technical projects 

Your Roles and Responsibilities:

• Responsible for managing/tracking program milestones, timeline, and overall deliverables. 
• Become self-sufficient in helping facilitate the resolution of complex problems.
• Initiate the research of root-causes using internal tools & be able to synthesize information to partner teams to get issues/blockers resolved.
• Be a point of contact for vendor partners and internal stakeholders. 
• Ensure risks are accounted for and help provide risk mitigation strategies. 
• Partner with functional teams during initiation, deployment, and post deployment phases.
• Navigate ambiguity by creating proposed solutions within team processes, when no step-by-step guide is provided
• Provide status updates in regularly scheduled meetings with core teams.  
• Provide feedback for internal process improvements; help remove gaps, across multiple teams and functions. 
• Provide regular status updates where needed. 
• Assist with evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes. 
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience 
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Understanding of project management teams, resolving conflict, and meeting schedule timelines
• Excellent communication skills (verbal, written, documentation)
• Ability to work on multiple projects and assignments concurrently
• Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
• Familiarity with creating spreadsheets, presentation material, and project/process documentation
• Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
• Ability to collaborate with stakeholders and communicate project updates to client executives. 

Preferred Qualifications: 

• Various certifications
• Change management knowledge 
• Familiarity with various project management methodologies 

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively