Records Management

Purpose of the role

To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. 

Accountabilities

• Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards.
• Monitoring data quality and records metrics and compliance with standards across the organization.
• Identification and addressing of data and records management risks and gaps.
• Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records.
• Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives.
• Provision of Group wide guidance and training on Data and Records Management standard requirements.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join Barclays as a Records Management role, where to enable effective data governance, risk management, and compliance within the bank, acting as a liaison between business units and the  Records Management (RM) function, translating business needs into actionable strategies and ensuring efficient implementation of RM. At Barclays, we don't just anticipate the future - we're creating it.

To be successful in this role, you should have below skills:

• Data & Record Governance Framework : Strong command of records and information governance frameworks, including ISO 15489 and ARMA's Generally Accepted Record Keeping Principles (GARP), with experience designing and operating an Information Governance Reference Model.
• Regulatory Knowledge spanning UK GDPR and the Data Protection Act, FCA/PRA record-keeping Requirements(Including SYSC), MIFID II Retention Rules, AML and BASEL- related retention obligations and/or SOX.
• Proficiency in building and maintaining enterprise retention schedules.
• Working knowledge of Enterprise Records Management platforms such as OpenText, Iron Mountain and SharePoint/Microsoft 365 records management, at a leadership or hands-on level.
• Experience designing and executing eDiscovery and litigation hold process.
• Demonstrated capability leading paper-to-digital migration, cloud records repository implementation, and automated disposition or legal hold workflow design.
• Sound understanding of risk and controls methodology, including Risk and Control Self-Assessment (RCSA) practices, audit remediation, and first/second-line-of-defense operating models.
• Familiarity with how records management intersects with data management and data privacy.

Some other highly valued skills may include below:

• 12+ years of progressive experience in records management, information governance, or a related risk/compliance discipline, including a minimum 5 years in a senior leadership role.
• A demonstrated track record of building and running an enterprise-wide records management function within a regulated financial institution - bank, insurer, or comparable organization.
• Experience leading large, geographically distributed or matrixed teams, including onshore/offshore delivery models typical of banking operations.
• Direct Experience managing regulatory examinations and audits related to records management with a credible history of remediation delivery.
• Accountability for budget ownership and vendor management, including physical storage contacts and ECM licensing arrangements.
• A strong background in change management, experience engaging and infulencing senior stakeholders, up to and including Executive Committee and Board Risk Committee Level.
• A Strategic Mindset, with experience owning and delivering a multi-year target operating roadmap for a governance or compliance function.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Pune office.