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Ensono

Senior Systems Engineer

Posted Yesterday
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Hybrid
Pune, Maharashtra, IND
Senior level
Easy Apply
Hybrid
Pune, Maharashtra, IND
Senior level
Provide 24x7 enterprise Windows systems engineering and support: troubleshoot Active Directory, DNS, DHCP, Windows Server, clustering, hardware, backups, patching, certificates and IIS; manage Azure resources and AD Connect; perform migrations, RCA for P1/P2 incidents, escalate to customers and teams, and participate in change requests outside business hours.
The summary above was generated by AI
  •  Must know

     

     

    • Active Directory Architecture, FSMO, Trusts, replication issues, GPO troubleshooting, Sites and services
    • DNS troubleshooting
    • DHCP knowledge
    • Windows Server core troubleshooting (Server performance analysis, BSOD,)
    • Server Hardware (HP, Dell, IBM, Cisco UCS, Blade Servers) / Raid troubleshooting.
    • Backup troubleshooting
    • Windows cluster troubleshooting & Migration and log analysis.
    • Windows patching troubleshooting
    • Root Cause Analysis (RCA) for Major Incidents and P1/P2 cases
    • Migration - DHCP\AD\File and print server.
    • Certificate authority (Root CA / Subordinate CA), IIS website renewals.
    • Azure resources management
    • Azure AD connect
    • ITIL Process
    • 24*7 rotation shifts


    Good to have

    • VMware
    • Azure Certification ( AZ-104)
    • Windows in place Upgradation
    • Storage Basic
    • Network Basic
    • Basic PowerShell Scripting
    • Windows vulnerability
    • Defender
    • .

    Job Details:

    Roles and Responsibilities


    • Providing support to US & Europe customers hence communication should be crisp.
    • Interact with customers, end-users and team members.
    • Escalation point for lower tier technical teams
    • Installation, configuration, maintenance and support for hardware, operating systems and applications
    • Participation in completing customer change requests and problem ticket resolution outside of normal business hours.


TRAVEL:

up to 15%


Ensono Pune, Mahārāshtra, IND Office

IT-8, 6th floor, Qubix Business Park Pvt Ltd, SEZ Premises, Blueridge Township, Near Hinjewadi IT Park, Phase 1, Maharashtra., Pune, India, 411057

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