Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Commercial Solutions - Senior Technical Program Manager – Pune

Mastercard:
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Commercial Solutions:
At Mastercard Commercial Solutions, we empower businesses to succeed through innovative, trusted payment solutions that deliver a seamless,
digital-first experience around the world.
Role Overview:
As a Senior Technical Program Manager in Commercial Solutions at Mastercard, you’ll partner with engineers to build world-class microservices and web applications. We’re building a global business-to-business (B2B) technology platform to help businesses of all sizes streamline how they manage payments when buying or selling products and services.
You will work in our Mastercard technology location in Pune, India, which provides a state-of-the-art environment for technology teams to thrive in our collaborative, Agile engineering culture. You will play a key role in how Mastercard transforms the B2B space to standardize, automate, and optimize digital payment efficiency for buyers and sellers.
The role will require you to:
•Enable the team to self-organize and help enforce accountability of the team, the agreement, best practices, and processes
•Identify and manage dependencies as well as remove obstacles to ensure on time, quality implementations
•Facilitate discussion, decision-making, and conflict resolution.
•Provide clear, concise documentation to ensure status, action items, issues, and risks are understood across all parties
· Demonstrated ability to operate independently and across multiple teams
· Demonstrated experience breaking down problems, planning sprints and delivering projects in agile framework models (Scrum, Kanban, etc.)
. Demonstrated experience in coaching teams on Agile Best Practices
· Experience building cloud-native software products with a deep understanding of Business, Platforms capabilities and underlying technologies.
· Proven data driven decision-making and applying continuous improvement methodologies across teams
· Lead project strategic discussions with Stakeholders and communicate with impact, eloquence and authenticity.
· Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organisation


Required Experience:
• Bachelor’s degree in Project Management, Information Technology, Computer Science or comparable field
• Knowledge and demonstrated experience in the areas of planning and project management
• Looking for up to 5 years of relevant experience in Project Management
• Some previous experience working on a large scale, multiple scrum team projects
• Experience with agile project management methodology preferred
• Advanced communication skills required, including writing, listening and verbal
• Strong leadership with a solid track record for building and maintaining strong relationships
• Proficient in PowerPoint, Excel, Word, Jira and Rally Tools

Nice To Have:
• Experience working within the commercial card space or corporate banking
• Ability to identify points of failure and formulate error-handling approaches for product resiliency
• Ability to identify, assess, and manage tradeoffs
• Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision
• Operates with minimal supervision and able to make informed, well-reasoned decisions independently
• Thrives in an environment that is fast-paced, rapidly changing, and customer-oriented
• Sharp analytical and problem solving skills
• Strong leadership, interpersonal and communication skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.