technology resilience lead

Purpose of the role

To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank’s internal controls framework.  

Accountabilities

• Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards.
• Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank’s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact.
• Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank.
• Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Technology Resilience Lead at Barclays, where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.  

To be successful as a Technology Resilience Lead you should have experience with:

• Delivery of Resilience Assurance consultancy and guidance, following an established process, whilst embedded in a broader Lean Control Process
• Strong understanding of technology resilience principles across cloud, network, data, and application domains
• Ability to define and assess High Availability designs against service level objectives, including availability targets, RTO, RPO and recovery sequencing.
• Working with technical specialists and the appropriate Business in developing and delivering IT Resilience solutions, and achieve high levels of satisfaction as a result
• Executes the process, that proactively initiates contact with the client, provides consultancy and assurance enabling the technical change team to meet the Banks Resilience requirements.
• Takes responsibility for planning engagements, management of the assurance service, through to risk identification and sign-off for Resilience outputs.
• Delivery against a process that ensures solutions are assessed against the banks resilience standards.
• Act as Resilience authority to business and technology clients.
• Manage escalations where additional complex case management is required with support from further SMEs.
• Work with stakeholders to ensure residual risks are adequately logged and mitigated to the degree that meets the risk appetite of the business.
• Support for the wider delivery and success of Technology Resilience Consultancy services.
• Establish and manage relationships with key technical change teams and the business, to enable awareness and influencing of system Resilience strategy.
• Collaborate with Senior and Executive peers across all global IT functions to ensure build and maintenance of effective Resilience controls.
• Maintain an effective network of relationships with service and technology teams.
• Encourage and solicit innovative ideas and knowledge sharing.
• Represent Tech Resilience in cross-functional change programmes and business area meetings to ensure that Resilience considerations are included and considered and informed decisions are made to achieve agreed outcomes.

Some other highly valued skills may include:

• Hands-on understanding of clustering and replication patterns, including active-active and active-passive architectures across critical services.
• Technical knowledge of database and storage resilience patterns such as synchronous and asynchronous replication and backup recovery integration.
• Experience with observability, health checks and automated failover orchestration to detect degradation early and sustain service availability.
• Understanding of network High Availability concepts including load balancers, DNS failover, zone or region redundancy and resilient traffic routing.
• Hands on experience around Middleware technologies.
• Work with stakeholders and customers to deliver Resilient solutions that mitigate risk and reduce cost & rework.
• To provide direction and guidance to change stakeholders to ensure system Resilience is maintained.
• Deliver product and project support & review capability throughout the system development lifecycle, to highlight and articulate Resilience risk to stakeholders.
• Engage and partner with change delivery teams to identify and track Resilience requirements and ensure Barclays delivers Resilient systems.
   

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
 

The role is based out of Pune.