Nexthink
Nexthink Mission, Purpose & Impact
Frequently Asked Questions
Organizational Mission
- Nexthink Infinity provides real‑time analytics, alerts, and AI‑driven remediation, helping IT fix digital workplace problems instantly or even automatically.
- The platform helps organizations reduce incidents dramatically — for example, customers report avoiding 10,000 tickets in 6 months thanks to automation and proactive insights. Every avoided ticket means an employee stayed productive instead of dealing with an IT issue
- Technologies like Nexthink Spark act as a personal IT agent for employees, providing instant help and issue resolution.
- Nexthink Assist lets IT turn simple questions into actionable insights and improvements, speeding up helpdesk response and reducing frustration.
- Nexthink helps more than 1,300 organizations support over 20 million employees globally — a scale that reflects meaningful, real‑world impact.
Societal Impact & Community Engagement
Nexthink has a clear, long‑term environmental strategy to reduce its footprint and support a more sustainable future.
- The company is committed to achieving Net Zero emissions by 2050, a target that has been officially approved by the Science Based Targets initiative (SBTi).
- It runs recycling and e‑waste reduction programs across all facilities, promoting responsible disposal and energy‑efficient practices.
- Nexthink encourages sustainable commuting by locating offices in accessible urban areas and by promoting public transit, cycling, and walking.
Nexthink also supports employees in giving back to causes they care about.
- Every employee is offered three paid volunteer days per year, allowing them to contribute to community organisations of their choice.
- The company supports a range of charitable organisations with donations and a matching donation program, helping amplify the impact of employees’ philanthropic efforts.
- Nexthink also responds to crises with timely aid and support to affected communities.
