PagerDuty

1,200 Total Employees

Year Founded: 2009

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PagerDuty Innovation & Technology Culture

PagerDuty Employee Reviews

When I joined PagerDuty, I was at a point in my career where I was trying to figure out what my next big challenge would be. I really wanted to work somewhere where my work would have a real impact, but also pose a big technical challenge for me, and that's just what I found here at PagerDuty, I've been able to work alongside an amazing team.

Kurt, Software Engineer II

What excites me most about PagerDuty is being able to be a part of a company that is actually making a difference in the world! It is very rewarding to be part of a mission that truly matters, keeping the digital world running smoothly. Every day, I get to work with and help teams prevent outages before they happen and respond faster when they do.

Everett Gansereit , Sales Development Representative

What People Are Saying About PagerDuty

Product Innovation: The platform connects detection, triage, and remediation end to end via AIOps noise reduction, Event Orchestration, and workflow/runbook automation derived from the Rundeck acquisition. Generative AI (Copilot/Advance), AI agents, and the Jeli acquisition for post‑incident analysis extend innovation across the full incident lifecycle.
Emerging Technology Adoption: AI/ML is embedded to group alerts, surface context, and recommend next steps, while gen‑AI supports status updates, postmortems, and AI‑generated runbooks with continued updates and 2026 partner integrations (e.g., Anthropic, Cursor, LangChain, GitHub responder agent). The Operations Cloud and Event Orchestration iterations since 2023 show rapid uptake of new AI capabilities in production workflows.
Innovation Leadership: Being named a Leader in Forrester’s process‑centric AIOps Wave and repeated leadership mentions in industry radars support a leadership posture in process‑centric AIOps and incident operations. A multi‑year roadmap toward an AI‑first Operations Cloud and a broad integration ecosystem reinforce a differentiated position.