PagerDuty
What's It Like to Work at PagerDuty?
PagerDuty Employee Reviews
What People Are Saying About PagerDuty
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Mission & Purpose: Work centers on real‑time incident response for thousands of teams, giving many roles immediate customer impact and consequential problems to solve. Active investment in AI‑augmented response and an expanding Operations Cloud reinforces a sense of purpose tied to modern reliability.
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Benefits & Perks: Benefits include day‑one medical coverage, paid wellness days, paid volunteer time, and a company‑wide 'HibernationDuty' break each December. Flexible hybrid and remote options with global roadshows/onsites further support people practices.
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Belonging & Inclusion: Culture emphasizes blameless ops, 'Ack + Own,' and inclusion through ERGs and long‑running ID&E efforts. Collaboration and 'bring yourself' values are reinforced in internal playbooks and programs.
PagerDuty's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Promote from within
Provides customized development tracks
Hosts in-person all-hands meetings
We host a monthly Town Hall over Zoom, but folks located in one of our eight hubs can come in-office to watch with colleagues! Often Town Hall speakers are located in SF and present there live.
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Offers a remote work program
Functional teams each set their own expectation - and that expectation is clear from day one of the interview process! Employees located in PagerDuty hub work in-office 1-4 times a month, on average.
Utilizes a flexible work schedule
As a hybrid, global workforce, we offer flexibility and trust our team to deliver results. We set our working hours in Slack and Google Calendar, and respect each other's schedules and time zones.
Utilizes a hybrid work model
