Yext Career Growth & Development

Tell us about your recent promotion or role change. 

Recently, I transitioned from being an individual contributor to managing our solutions engineering team. My previous role focused heavily on technical problem solving, but as a manager, my responsibilities have expanded to include leadership, mentorship and strategic decision making. Now, I guide my team through complex projects, foster collaboration and make sure we’re aligned on both technical and business goals. This shift has challenged me to think beyond individual contributions and focus on empowering my team to grow and succeed.

What will this new role or skill let you do? 

Stepping into a management role has strengthened my communication, delegation and leadership skills. I’ve learned how to facilitate clear, open communication among my team and stakeholders, increasing alignment and transparency. Delegation has been a crucial skill — trusting my team with key tasks has boosted efficiency while also fostering their professional development. Most importantly, I’ve developed a deeper sense of empathy, helping me better understand and support my team’s needs, challenges and career aspirations.

How would you describe the culture of internal mobility and upskilling?  

Yext strongly supports internal mobility and upskilling, which has been evident throughout my career here. I’ve transitioned through five different roles across four teams, including a major pivot from an account executive to a solutions engineer. When I expressed an interest in the technical side of sales, Yext provided the training and resources to make that shift possible. Now, as a manager, I prioritize internal talent when hiring, making sure my team continues to grow from within — just as I did.