Yext Company Culture & Values

How does your culture influence hiring and retention as you grow?

At Yext, culture isn’t something we talk about once during onboarding, it shows up in how we work every day. That has a direct impact on retention. People stay because they feel trusted, supported and connected to their teams.

A big part of that is growth. We invest in learning, manager enablement and internal mobility so employees can evolve their careers here instead of feeling like they need to leave to level up. We encourage people to stretch, try new things and take ownership of their development.

Belonging matters too. Our ERGs, global community events and strong cross-team collaboration help people build real relationships and feel comfortable bringing their full selves to work.

We’re intentional about protecting what makes Yext special: transparency, connection and a true “one team” mindset. That intentionality starts in recruiting. By being clear about our values and how we work, we attract people who are aligned from the start, which sets the foundation for long-term growth and retention.

When people feel heard, challenged in a healthy way and excited about the impact they’re making, they don’t just join Yext, they grow with it.

What values or behaviors most define your company culture today?

A few behaviors really define Yext’s culture right now: ownership, curiosity and collaboration.

There’s a strong bias toward action. People are encouraged to take initiative, experiment and solve real problems instead of waiting for perfect answers. That mindset shows up especially in how teams approach innovation and AI. Programs like our generative AI accelerator cohort empower employees across functions to test use cases, build workflows and share practical solutions with their teams. It’s less about chasing trends and more about building real capability across the organization.

Another defining behavior is constructive candor. Open feedback is encouraged, ideas are debated respectfully and transparency is valued over hierarchy. That creates better decision-making and stronger trust across teams.

Finally, collaboration is deeply embedded in how we operate. Cross-functional partnerships are the norm, not the exception and people genuinely show up for each other. Together, these behaviors create an environment where employees feel empowered to grow, innovate and make a meaningful impact.

Can you share an example of how your team recognizes or celebrates one another’s contributions?

Recognition at Yext is woven into how we communicate and show up for each other, not treated as a once-a-year moment.

One of the biggest ways we celebrate wins is through our internal newsletters like Yext Insider and News You Can Use, which highlight employee achievements, team milestones, product launches and company-wide successes. It’s a consistent way to make great work visible and help teams feel connected to what’s happening across the business.

Our company town halls also play a major role. Through our people celebrations segment, we recognize new hires, anniversaries, promotions and internal moves, giving space to celebrate growth and career milestones in real time. We also spotlight teams and individuals who made meaningful contributions and drove impact for customers and the business.

On a day-to-day level, our #announce-kudos Slack channel keeps appreciation flowing. Teammates regularly recognize colleagues who went above and beyond or supported others in impactful ways.

Many teams also run their own recognition programs and peer shoutouts, which makes celebrating wins feel authentic and tailored to each team.