Zoro

620 Total Employees
Year Founded: 2011

What's It Like to Work at Zoro?

Zoro Employee Perspectives

Zoro’s workplace perception is shaped by a strong sense of collaboration, customer impact and shared ownership. Employees describe a culture where teams work across functions to understand what customers need, improve the ecommerce experience and bring a shared vision for the business to life.

“The culture at Zoro is really world class. We all work together to create a single clear view of the world we think our customers would value — and work together in order to bring that future to life.”

Matt Nicole, Senior Director of Digital Product Management

Zoro Employee Reviews

The autonomy with which I collaborate with people across our growing company is my favorite aspect of being on the Zoro team. I have the trust and freedom to solve fun problems daily with experts in engineering, design, supply chain, marketing, architecture, and dozens more. The bonus is having the privilege to be my true self in every interaction.

Geremy
Geremy, Sr. Manager, Project Management
Geremy, Sr. Manager, Project Management

Every day we’re living our values by Winning & Learning Together, Being Customer Obsessed, Taking Ownership, and Being Transparent. At Zoro, we've created a workplace where every team member takes ownership to help businesses and their people thrive.

Sandy Mattinson, President
Sandy Mattinson, President

What People Are Saying About Zoro

  • Benefits & Perks: The careers site highlights day-one health coverage, meaningful 401(k) contributions, paid leave, and extras like frequent free food. Sources also describe performance bonuses, equipment provided for some remote roles, and development opportunities as part of the package.
  • Work-Life Balance: A hybrid rhythm centered on Chicago asks for roughly two in-office days with Fridays remote, providing flexibility on which days to be on-site. Many roles are described as offering manageable hours and the ability to take time off when needed.
  • Market Position & Stability: Zoro operates within Grainger’s Endless Assortment segment and is cited in recent filings for ongoing strength, signaling stability and investment backing. Public materials also describe continued momentum and an expanding assortment and capability set.

Zoro's Benefits

Employee feedback used to shape policies and strategy

Encourages autonomy and ownership from employees

Managers give public shoutouts and celebrate employee milestones

Managers offer consistent feedback loops

Provides modern technology across teams

Promote from within

Provides customized development tracks

Implements team-based strategic planning

Leadership is transparent and communicative

Mistakes are treated as learning opportunities

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility

Offers a remote work program

Provides work from home flexibility

Utilizes a flexible work schedule

Utilizes a hybrid work model