Executive Assistant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant

Who is Mastercard?
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview:
We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to a fast-paced executive and their leadership team. This role is crucial in ensuring smooth day-to-day department operations, enabling our leaders to focus on strategic initiatives. The ideal candidate will be a meticulous planner, an exceptional communicator, and a trusted partner who can anticipate needs, manage complex schedules, and maintain the highest standards of professionalism and confidentiality.
The Role:
* Efficiently manage complex calendars for the assigned executive, including scheduling internal and external meetings, appointments, and conferences across multiple time zones. Anticipate scheduling conflicts and proactively propose solutions, prioritizing commitments effectively.
* Prepare and distribute pre-meeting materials and agendas, ensuring executives are well-prepared for all engagements.
* Makes travel arrangements, both domestic and international, for senior staff including booking flights, cars and hotels. Processes visa applications when necessary.
* Plans and coordinates events, on or off site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs.
* Manages expense reporting in-line with company Travel and Entertainment policy.
* Creates and edits presentations, and other communications.
* Researches complex issues on behalf of the executive.
* Manages adhoc administrative programs for the department and utilizes spreadsheets or databases to monitor departmental information and generate reports.
* Supports the onboarding of new team members.
* Serve as administrative liaison with others within and outside the company.
* May monitor and coordinate work of other employees or temporaries.
All About You and What you need to bring:
* Minimum of 5-7 years of progressive experience as an Executive Assistant, preferably supporting senior-level executives in a fast-paced, complex corporate environment.
* Proven ability to manage multiple priorities, strong attention to detail, and a high degree of accuracy.
* Outstanding written and verbal communication skills, with the ability to interact professionally and articulately with all levels of staff and external contacts.
* Expert-level proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with various collaboration tools (e.g., Microsoft Teams, Zoom, SharePoint), and expense reporting.
* A true people person who fosters positive relationships and collaborates effectively with internal teams and external partners.
* Demonstrates a collaborative spirit, actively contributes to team goals, and supports colleagues to achieve shared success.
* Demonstrated ability to handle sensitive information with the utmost discretion and maintain strict confidentiality.
* A self-starter who anticipates needs, identifies potential issues, and proposes solutions without constant supervision.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.