Senior Platform Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Platform Engineer

Senior Platform Engineer
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Database Engineering manages our databases with a goal to deliver secure, scalable and resilient infrastructure and software deployment capability for global solutions.
Provide administration and support expertise for Mastercard’s Commercial Application Database environments. Provide a robust, scalable and high-performance production
environment working with system engineers, database developers and other database administrators.
Role
• In managing Mastercard’s Commercial Application databases the Senior Platform Engineer must be highly experienced in database backup and recovery, performance tuning, and high availability configuration. Database technologies include (but are not limited to): Oracle, PostgreSQL, NoSQL [added advantage]. The ideal candidate should have experience in more than one database technology.
• Forward thinking infrastructure automation and scripting skills.
• Leads in managing client’s expectations and communicates proactively.
• Requires little supervision while identifying tasks associated with responsibilities
• Collaborates with other DBAs, participates in internal projects and leads some initiatives.
• Provide DBA suggestions and input on direction for database domain strategy.
• Guides and provides direction for use of best practices and application database solutions to Mastercard’s development teams.
About You
• Strong experience in working with RDBMS and NoSQL database technologies as a DBA.
• Strong experience in configuring, patching, upgrading, and optimizing database software and related products.
• Strong experience in security, backup/recovery, architecture, networking, and administration for database disciplines.
• Participates and/or assists the team in the development, maintenance, testing, implementation, and support of assigned database technologies and associated software products.
• Proactively monitor and troubleshoot database issues escalated by the business team and internal monitoring in a timely manner with strong skills to drive to root cause and remediation of issues.
• Understand database security topics including database users, roles, and privileges.
• Understanding of cloud concepts including database administration activities in cloud solutions a plus.
• Partners with technology teams and customers to understand business needs and can communicate solutions in business terms with mentoring.
• Intermediate to strong performance and tuning skills with the ability to identify, respond and resolve database performance issues; communicates database performance resolution to technical teams.
• Successfully follow change management, problem management and incident management processes and procedures.
• Strong written and verbal communication skills to promote Database Engineering in support of sound database structures, data governance, standards, and procedures to internal and external teams.
• Strong documentation skills to contribute to Database Engineering processes and procedures.
• Recommends and implements business and process improvements to facilitate optimal performance and/or efficiencies.
• Ability to proactively plan and coordinate larger technical efforts within the database team and with external technology teams.
• Ability to contribute to Mastercard best practices in planning, coordinating, implementing, and maintaining database solutions.
• Ability to train and mentor junior members of the team.
• Communicate, collaborate, and work effectively in a global environment.
• Ability to be on-call after hours and weekends.
Education (preferred):
• Bachelor’s Degree in Information systems or equivalent experience.
**Desirable Knowledge/Experience**
• Experience in database replication technologies e.g. Oracle GoldenGate, a plus.
• Experience working on cloud-hosted services a plus.
• Database Technologies Include (not limited to): Oracle, Postgres, MongoDB. The ideal candidate should have experience in both RDBMS and NoSQL database technologies

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.