VP – Salesforce Technical Lead

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. 

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a VP – Salesforce Technical Lead at Barclays, where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.  

To be successful as a VP – Salesforce Technical Lead, you should have experience with:

• Significant experience delivering enterprise Salesforce solutions in large-scale environments.
• Proven track record of working in large, globally distributed technology organizations.
• Experience leading complex CRM initiatives from solution design through production deployment.
• Strong understanding of Agile software delivery methodologies and DevOps practices.
• Experience mentoring developers, performing code reviews, and driving engineering excellence.

Salesforce Technical Expertise

• Strong hands-on experience with Salesforce platform development.
• Strong understanding of Salesforce governor limits and platform optimization.
• Experience designing secure and scalable Salesforce solutions.
• Experience implementing enterprise Salesforce design patterns.
• Experience managing large data volumes and platform performance.
• Strong understanding of Salesforce security and sharing model.
• Strong experience with event-driven integrations using Salesforce Platform Events and asynchronous processing patterns.
• Deep expertise in:
  • Apex
  • Lightning Web Components (LWC)
  • SOQL/SOSL
  • Flows
  • Validation Rules
  • Approval Processes
  • Security Model
  • Platform Events
  • Salesforce Data Model
• Experience developing highly scalable and maintainable Salesforce solutions.
• Hands-on experience with Salesforce integration patterns and best practices.
• Experience working with:
  • OmniStudio
  • OmniScripts
  • FlexCards
  • DataRaptors
  • Integration Procedures
• Experience owning solution delivery from requirement analysis through design, development, testing, deployment and production support.
• Experience troubleshooting complex production issues in enterprise Salesforce environments.

Java Backend Knowledge (Desirable Technical Capability)

• Hands-on development experience using Core Java.
• Understanding of:
  • Spring Boot
  • REST APIs
  • Microservices architecture
  • Messaging and asynchronous integration patterns
• Ability to analyze, troubleshoot, and collaborate on Java-based backend services supporting CRM ecosystem.
• Experience working with enterprise integration platforms and backend systems.
• Familiarity with logging, monitoring, and observability practices

Architecture & Integration

• Strong understanding of enterprise integration architecture.
• Experience designing and implementing:
• REST APIs
• Event-driven architecture
• Platform Events
• Data synchronization patterns
• Enterprise integration patterns
• Experience integrating Salesforce with Java-based microservices and distributed systems.
• Understanding of cloud-native application architectures and secure software design principles.

Technical Leadership Expectations

• Lead technical discussions across Salesforce workstreams.
• Influence architecture and engineering decisions.
• Mentor and coach developers across the CRM platform.
• Partner with Architects, Product Owners and Engineering Leads on strategic initiatives.

Some other highly valued skills may include:

• Strong analytical and problem-solving skills, with the ability to work across multiple business and IT environments globally.
• Prior experience working in investment banking or financial services (nice to have).
• Proactive team player with well-developed interpersonal and mentoring skills.
• Ability to handle multiple priorities and adapt to changing demands.
• Proven ability to remain calm and effective in high-pressure situations.
• Salesforce Platform Developer I certification (preferred).
• Salesforce Platform Developer II certification (desirable).
• Salesforce Application Architect certification (desirable).
• Experience working in Investment Banking, Capital Markets, or Financial Services domains.
• Experience working with CRM platforms supporting front-office business functions.
• Knowledge of Salesforce Financial Services Cloud is advantageous.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The role is based out of Pune.