Kustomer
Kustomer Inclusion & Diversity
Kustomer Employee Perspectives
Kustomer offers a high sense of ownership with a focus on supporting diversity, equity and inclusion.
What People Are Saying About Kustomer
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Benefits & Perks: Benefits include 100% employer‑paid medical, dental, and vision for employees and families, flexible time off, parental and fertility benefits, phone/Wi‑Fi stipends, home‑office support, and company retreats. Flexibility around remote/hybrid work and periodic in‑person events is highlighted alongside these perks.
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Innovation & Products: Work centers on an AI‑native CX platform with AI Agents and AI Voice, modern stacks, fast iteration, and close engineering–product collaboration. The spinout era is framed as an opportunity to move faster and continue shipping AI‑focused features.
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Team Support: Colleagues are often described as low‑ego, collaborative, and helpful, with cross‑functional squads and a “One Krew” ethos emphasizing trust, ownership, and follow‑through. Diversity initiatives and ERGs are cited as part of the collaborative, inclusive environment.
Kustomer's Benefits
Hiring practices promote diversity
Mean gender pay gap is below 10%
Offers diversity-based Employee Resource Groups
Our Employee Resource Groups have goals in place and meet once a month. Employees are encouraged to attend meetings - our three ERGs are: Women of Kustomer, KustomBlack, and KustomerAllies.
