Process Manager

• Lead and manage a team of Machine Learning Research Analysts, providing guidance and support.
• Drive innovation by exploring new techniques and solutions for complex business problems.
• Stay updated with the latest AI & ML advancements and promote the adoption of cutting-edge technologies.
• Collaborate with cross-functional teams to define research objectives and project scope.
• Present research findings and propose innovative solutions to stakeholders and senior management.
• Ensure effective communication and knowledge sharing within the team and across departments.
• Mentor and develop team members, fostering a culture of continuous learning and improvement.
• Manage project timelines, resources, and budgets, ensuring efficient and timely project delivery.
• Maintain high standards of quality and accuracy in all research and development activities.
• Foster a collaborative and inclusive work environment, encouraging open communication and idea sharing.

• 10+ years of experience in the field of research on machine learning or a related field.
• M.S. or Ph.D. in Computer Science, Electrical Engineering, or a relevant discipline.
• Proven track record of conducting ML research, with publications or contributions to the ML community.
• Strong theoretical knowledge and practical experience in ML algorithms, including deep learning and reinforcement learning.
• Proficiency in programming languages such as Python, R, or Java, with knowledge of ML frameworks (e.g., TensorFlow, PyTorch).
• Solid understanding of data structures, algorithms, and optimization techniques for ML applications.
• Experience working with large datasets and data preprocessing for ML model training and testing.
• Familiarity with big data processing tools and distributed computing frameworks is preferred.
• Excellent leadership, communication, and collaboration skills, with the ability to mentor and guide a team.
• A creative and analytical mindset, with a passion for problem-solving and a drive for continuous improvement.

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.