What's the Company Culture Like at The PNC Financial Services Group?

The team has an awesome culture of really being open and not afraid to ask tough questions and get honest feedback. I think we’ve developed a culture of ‘let’s focus on fixing what’s wrong and what happened,’ as opposed to finger pointing and placing blame on people.

PNC’s culture is rooted in a deep sense of responsibility to the communities it serves, with philanthropy, volunteerism and community investment reflecting a broader commitment to doing what’s right and creating meaningful, lasting impact beyond banking.

“Our culture is built on a set of values and a commitment by our employees to always do what we know to be right by those we serve.”

PNC’s culture is rooted in strong corporate values that shape how employees collaborate, serve customers and engage with their communities. These values guide day-to-day interactions, reinforce shared priorities and help create an environment where employees can contribute meaningfully while building lasting relationships with customers.

“At PNC, our corporate values define how we live and how we engage with our colleagues, customers and the communities where we do business. They are foundational to our culture and help us stay focused on our priorities. We work together each day to continually cultivate our relationships with our customers and to foster a work environment where all employees can make meaningful contributions to the company's success.”

PNC’s culture is shaped by long-tenured employees who highlight an environment built on empathy, inclusion and collaboration. Teams are described as supportive and hardworking, with a strong emphasis on helping one another succeed and providing opportunities for continuous growth.

“As someone who’s been at PNC for over 20 years, I can tell you we have an incredible culture that I would best describe as empathetic, inclusive and collaborative. Our people work hard. They support one another and have so many opportunities to grow.”

PNC’s culture and values emphasize a balance between stability and growth, creating an environment where employees can be both grounded and ambitious. By fostering trust, authenticity and innovation, the company enables individuals to thrive while contributing to a strong, purpose-driven culture.

“For me, being ‘brilliantly boring’ means you don’t have to choose between stability and ambition, between authenticity and advancement, or between trust and innovation. We’ve built a culture that makes space for our employees to be both grounded and bold, and that’s why at PNC, Brilliant Thrives Here.”